Living the brand how to transform every member of your organization into a brand champion /

Demonstrates how a participatory approach can enhance employee commitment, improve service standards, and focus effort to deliver business goals.

Bibliographic Details
Main Author: Ind, Nicholas.
Corporate Author: Gale Group.
Format: Electronic
Language:English
Published: London ; Philadelphia : Kogan Page, Ltd., 2007.
Edition:3rd ed.
Series:Gale virtual reference library
Subjects:
Online Access:Available for Universiti Teknologi MARA via Gale Virtual Reference Library. Click here to access
Table of Contents:
  • Introduction
  • I'm genuinely feeling groovy
  • Living brands
  • Why people need vision and values
  • Why organizations need purpose and values
  • Defining the brand
  • Bringing the brand to life
  • Sustaining the brand : stories and myths
  • Measuring success
  • Managing the brand
  • Conclusion.