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Demonstrates how a participatory approach can enhance employee commitment, improve service standards, and focus effort to deliver business goals.

Bibliographic Details
Main Author: Ind, Nicholas.
Corporate Author: Gale Group.
Format: Electronic
Language:English
Published: London ; Philadelphia : Kogan Page, Ltd., 2007.
Edition:3rd ed.
Series:Gale virtual reference library
Subjects:
Online Access:Available for Universiti Teknologi MARA via Gale Virtual Reference Library. Click here to access
Description
Summary:Demonstrates how a participatory approach can enhance employee commitment, improve service standards, and focus effort to deliver business goals.
Format:Mode of access: Internet.
Bibliography:Includes bibliographical references and index.
ISBN:9780749452803 (electronic book)
9780749450830 (hbk.)
0749450835 (hbk.)