Managing Social Media and Consumerism The Grapevine Effect in Competitive Markets /

Categorically reviews the theories of communication, best practices in social media and previous research, and analyzes the corporate involvement towards strategic and tactical stewardship in serving customer-centric business requirements.

Bibliographic Details
Main Author: Rajagopal. (Author)
Corporate Author: SpringerLink (Online service)
Format: Electronic
Language:English
Published: London : Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2013.
Subjects:
Online Access:View fulltext via EzAccess
Description
Summary:Categorically reviews the theories of communication, best practices in social media and previous research, and analyzes the corporate involvement towards strategic and tactical stewardship in serving customer-centric business requirements.
Physical Description:XVIII, 259 p. online resource.
ISBN:9781137281920