Integrating E-business models for government solutions citizen-centric service oriented methodologies and processes /

This book provides a collection of essential tools and alternative e-business strategies that can be incorporated into e-government solutions. The goal is to help in evolving effective methodologies and processes and consequently provide cost effective and citizen-centric services. Useful to scholar...

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Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Chhabra, Susheel., Muneesh Kumar.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2009.
Series:Advances in electronic government series,
Subjects:
Online Access:View fulltext via EzAccess
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020 # # |z 1605662402 (hardcover) 
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024 7 # |a 10.4018/978-1-60566-240-4  |2 doi 
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245 0 0 |a Integrating E-business models for government solutions  |b citizen-centric service oriented methodologies and processes /  |c [edited by] Susheel Chhabra and Muneesh Kumar.  |h [electronic resource] : 
260 # # |a Hershey, Pa. :  |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),  |c c2009. 
300 # # |a electronic texts (xxii, 313 p. : ill.) :  |b digital files. 
490 1 # |a Advances in electronic government research series 
504 # # |a Includes bibliographical references (p. 279-303) and index. 
505 0 # |a I. Government transformation / Hai Nguyen, Toshio Obi -- II. Collaborative e-gov networks / Vasiliki Moumtzi, Marios Chatzidimitriou, Adamantios Koumpis -- III. Treasury computerization in India / S. Siddharth, Rajat Baisya, Gupta -- IV. Interoperability in e-government / Petter Gottschalk, Hans Solli-Saether -- V. Towards an organizationally enabled e-government enterprise architecture / Tagelsir Gasmelseid -- VI. Understanding citizens' e-readiness as a precondition to building a responsive e-government / Tuyen Nguyen, Donald Schauder -- VII. CRM in e-government / Kalpana Chauhan, K. Saxena -- VIII. Human-computer interaction / Susana Barón -- IX. E-government / Shefali Nandan -- X. The governance of integrated service delivery in Canada / Jeffrey Roy -- XI. Breaking mind inertia for humane business through e-governance / Sangeeta Sharma -- XII. E-participation in local government decision making / Peter Demediuk, Rolf Solli -- XIII. The role of knowledge management security requirements for e-government / Pauline Ratnasingam -- XIV. A study of information systems in Indian railways with specific reference to Konkan railway application package / Sanjay Nayyar, Vinayshil Gautam, M. Gupta -- XV. Security aware development of e-government systems / Daniel Serrano, Antonio Mãna, Gimena Pujol, David Donnan, Joseph Latanicki. 
506 # # |a Restricted to subscribers or individual electronic text purchasers. 
520 3 # |a This book provides a collection of essential tools and alternative e-business strategies that can be incorporated into e-government solutions. The goal is to help in evolving effective methodologies and processes and consequently provide cost effective and citizen-centric services. Useful to scholars, researchers, and academic institutions, this book will enable readers to examine current issues and promote research initiatives to improve service delivery in e-government. 
530 # # |a Also available in print. 
538 # # |a Mode of access: World Wide Web. 
588 # # |a Title from PDF t.p. (viewed on Jun 24, 2010). 
650 # 0 |a Internet in public administration. 
650 # 0 |a Administrative agencies  |x Customer services. 
650 # 0 |a Administrative agencies  |x Management. 
650 # 0 |a Executive departments  |x Customer services. 
650 # 0 |a Executive departments  |x Management. 
650 # 0 |a Consumer satisfaction. 
653 # # |a Citizen-centric services for government 
653 # # |a Citizens e-readiness 
653 # # |a Collaborative e-government networks 
653 # # |a CRM in e-government 
653 # # |a Electronic government Web site usability 
653 # # |a E-participation in local government decision making 
653 # # |a Government transformation 
653 # # |a Integrated e-business models for government solutions 
653 # # |a Integrated service delivery 
653 # # |a Interoperability in e-government 
653 # # |a Knowledge management security requirements for e-government 
653 # # |a Organizationally enabled e-government enterprise architecture 
653 # # |a Security aware development of e-government systems 
653 # # |a Service oriented methodologies and processes 
700 1 # |a Chhabra, Susheel. 
700 0 # |a Muneesh Kumar. 
710 2 # |a IGI Global. 
776 0 # |c (Original)  |w (DLC) 2008031912  |z 9781605662404  |z 1605662402 
830 # 0 |a Advances in electronic government series,  |x 1935-3073. 
856 4 0 |u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-240-4  |z View fulltext via EzAccess