Integrating E-business models for government solutions citizen-centric service oriented methodologies and processes /

• Corporate Author: IGI Global.
• Other Authors: Chhabra, Susheel., Muneesh Kumar.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2009.
• Series: Advances in electronic government series,
• Subjects: Internet in public administration.; Administrative agencies > Customer services.; Administrative agencies > Management.; Executive departments > Customer services.; Executive departments > Management.; Consumer satisfaction.; Citizen-centric services for government; Citizens e-readiness; Collaborative e-government networks; CRM in e-government; Electronic government Web site usability; E-participation in local government decision making; Government transformation; Integrated e-business models for government solutions; Integrated service delivery; Interoperability in e-government; Knowledge management security requirements for e-government; Organizationally enabled e-government enterprise architecture; Security aware development of e-government systems; Service oriented methodologies and processes
• Online Access: View fulltext via EzAccess
• Physical Description: electronic texts (xxii, 313 p. : ill.) : digital files.; Also available in print.
• Format: Mode of access: World Wide Web.
• Bibliography: Includes bibliographical references (p. 279-303) and index.
• ISBN: 9781605662411 (ebook)
• Access: Restricted to subscribers or individual electronic text purchasers.

This book provides a collection of essential tools and alternative e-business strategies that can be incorporated into e-government solutions. The goal is to help in evolving effective methodologies and processes and consequently provide cost effective and citizen-centric services. Useful to scholars, researchers, and academic institutions, this book will enable readers to examine current issues and promote research initiatives to improve service delivery in e-government.