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Integrating E-business models for government solutions citizen-centric service oriented methodologies and processes /

This book provides a collection of essential tools and alternative e-business strategies that can be incorporated into e-government solutions. The goal is to help in evolving effective methodologies and processes and consequently provide cost effective and citizen-centric services. Useful to scholar...

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Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Chhabra, Susheel., Muneesh Kumar.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2009.
Series:Advances in electronic government series,
Subjects:
Internet in public administration.
Administrative agencies > Customer services.
Administrative agencies > Management.
Executive departments > Customer services.
Executive departments > Management.
Consumer satisfaction.
Citizen-centric services for government
Citizens e-readiness
Collaborative e-government networks
CRM in e-government
Electronic government Web site usability
E-participation in local government decision making
Government transformation
Integrated e-business models for government solutions
Integrated service delivery
Interoperability in e-government
Knowledge management security requirements for e-government
Organizationally enabled e-government enterprise architecture
Security aware development of e-government systems
Service oriented methodologies and processes
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