Holdings: Information technology governance and service management

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Information technology governance and service management frameworks and adaptations /

"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher.

Bibliographic Details
Corporate Author:	IGI Global.
Other Authors:	Cater-Steel, Aileen, 1954-
Format:	Electronic
Language:	English
Published:	Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2009.
Subjects:	Information technology > Management. Adaptive IT governance and service management Application of IT governance framework CMMI, SPICE and ISO 20000 CobiT Comprehensive architecture rationalization and engineering Corporate governance and IT governance relationship Enterprise control frameworks ICT governance impact I-Fit Improving ICT governance Information technology governance literature Integrated product life cycle management for software Internet-based IT professional competence IT governance adoption IT governance case studies IT governance frameworks IT governance implementation IT governance maturity models IT governance relationship IT governance-based IT strategy and management IT outsourcing IT portfolio management IT service management frameworks IT service management implementation IT service quality management IT service strategy ITIL implementation Public sector IT audit Reviews of IT governance research Software development governance
Online Access:	View fulltext via EzAccess

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