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Citizen 2.0 public and governmental interaction through Web 2.0 technologies /

"This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"...

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Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Kloby, Kathryn, 1972-, D'Agostino, Maria J.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2012.
Subjects:
Internet in public administration.
Public administration > Technological innovations.
Communication in politics > Technological innovations.
Web 2.0 > Political aspects.
Online social networks > Political aspects.
Public administration > Citizen participation > Technological innovations.
Decision making > Citizen participation > Technological innovations.
Agency performance
Citizen utilization of Web 2.0
Election systems
Emergency management
Environmental policy
Leadership
Management decision making
Public sector
Staff motivation
Wikis
Online Access:Chapter PDFs via platform:
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010 # # |z 2011044753 
020 # # |a 9781466603196 (ebook) 
020 # # |z 9781466603189 (hardcover) 
020 # # |z 9781466603202 (print & perpetual access) 
024 7 # |a 10.4018/978-1-4666-0318-9  |2 doi 
035 # # |a (CaBNVSL)gtp00550953 
035 # # |a (OCoLC)806452208 
040 # # |a CaBNVSL  |c CaBNVSL  |d CaBNVSL 
050 # 4 |a JF1525.A8  |b C55 2012e 
082 0 4 |a 352.3/802854678  |2 23 
245 0 0 |a Citizen 2.0  |b public and governmental interaction through Web 2.0 technologies /  |c Kathryn Kloby and Maria J. D'Agostino, editors.  |h [electronic resource] : 
246 3 # |a Citizen two point zero 
260 # # |a Hershey, Pa. :  |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),  |c 2012. 
300 # # |a electronic texts (308 p.) :  |b digital files. 
504 # # |a Includes bibliographical references. 
505 0 # |a 1. The role of social media in the public sector: opportunities and challenges / Anteneh Ayanso and Darryl Moyers -- 2. An experiment in e-rulemaking with natural language processing and democratic deliberation / Peter Muhlberger, Jenny Stromer-Galley, and Nick Webb -- 3. Records management, privacy, and social media: an overview / Staci M. Zavattaro -- 4. Managing virtual public organizations / Julianne Mahler -- 5. M-government: an opportunity for addressing the digital divide / Aroon Manoharan, Lamar Vernon Bennett, and Tony Carrizales -- 6. 3D digital city platforms as collaborative and decision-making tools for small municipalities and rural areas / Barbara L. Maclennan and Susan J. Bergeron -- 7. E-government in local government in the era of Web 2.0: experiences of Alabama municipalities / Hua Xu and Hugo Asencio -- 8. Predictors of social networking and individual performance / Michael A. Brown and Mohamad Alkadry -- 9. E-democratic administration and bureaucratic responsiveness: a primary study of bureaucrats' perceptions of the civil service e-mail box in Taiwan / Guang-Xu Wang -- 10. Social media and new military public affairs policies / Kenneth L. Hacker -- 11. Web 2.0 technologies and authentic public participation: engaging citizens in decision making processes / Colleen Casey and Jianling Li -- 12. Web 2.0 for eparticipation: transformational tweeting or devaluation of democracy? / Elizabeth Tait -- 13. Reaching Citizen 2.0: how government uses social media to send public messages during times of calm and times of crisis / Tammy Esteves, Deniz Leuenberger, and Nancy Van Leuven -- 14. Congress 2.0: incumbent messaging in social media / Albert L. May and F. Christopher Arterton -- 15. i-Government: interactive government enabling civic engagement and a new volunteerism / Linda-Marie Sundstrom. 
506 # # |a Restricted to subscribers or individual electronic text purchasers. 
520 3 # |a "This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher. 
530 # # |a Also available in print. 
538 # # |a Mode of access: World Wide Web. 
588 # # |a Description based on title screen (IGI Global, viewed 2/21/2012). 
650 # 0 |a Internet in public administration. 
650 # 0 |a Public administration  |x Technological innovations. 
650 # 0 |a Communication in politics  |x Technological innovations. 
650 # 0 |a Web 2.0  |x Political aspects. 
650 # 0 |a Online social networks  |x Political aspects. 
650 # 0 |a Public administration  |x Citizen participation  |x Technological innovations. 
650 # 0 |a Decision making  |x Citizen participation  |x Technological innovations. 
653 # # |a Agency performance 
653 # # |a Citizen utilization of Web 2.0 
653 # # |a Election systems 
653 # # |a Emergency management 
653 # # |a Environmental policy 
653 # # |a Leadership 
653 # # |a Management decision making 
653 # # |a Public sector 
653 # # |a Staff motivation 
653 # # |a Wikis 
700 1 # |a Kloby, Kathryn,  |d 1972- 
700 1 # |a D'Agostino, Maria J. 
710 2 # |a IGI Global. 
776 0 # |c (Original)  |w (DLC)2011044753 
776 0 8 |i Print version:  |w (DLC) 2011044753  |z 9781466603189  |z 1466603186 
856 4 1 |u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-0318-9  |3 Chapter PDFs via platform: 

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