Citizen 2.0 public and governmental interaction through Web 2.0 technologies /

• Corporate Author: IGI Global.
• Other Authors: Kloby, Kathryn, 1972-, D'Agostino, Maria J.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2012.
• Subjects: Internet in public administration.; Public administration > Technological innovations.; Communication in politics > Technological innovations.; Web 2.0 > Political aspects.; Online social networks > Political aspects.; Public administration > Citizen participation > Technological innovations.; Decision making > Citizen participation > Technological innovations.; Agency performance; Citizen utilization of Web 2.0; Election systems; Emergency management; Environmental policy; Leadership; Management decision making; Public sector; Staff motivation; Wikis
• Online Access: Chapter PDFs via platform:
• Physical Description: electronic texts (308 p.) : digital files.; Also available in print.
• Format: Mode of access: World Wide Web.
• Bibliography: Includes bibliographical references.
• ISBN: 9781466603196 (ebook)
• Access: Restricted to subscribers or individual electronic text purchasers.

"This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.