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111219s2012 pau fsb 000 0 eng d |
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|z 2011042182
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|a 9781466600966 (ebook)
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|z 9781466600959 (hardcover)
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|z 9781466600973 (print & perpetual access)
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7 |
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|a 10.4018/978-1-46660-095-9
|2 doi
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|a (CaBNVSL)gtp00550557
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|a (OCoLC)771303546
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|a CaBNVSL
|c CaBNVSL
|d CaBNVSL
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|a HF5415.5
|b .F89 2012e
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|a 658.8/12
|2 23
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|a Fuzzy methods for customer relationship management and marketing
|b applications and classifications /
|c Andreas Meier and Laurent Donze, editors.
|h [electronic resource] :
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260 |
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|a Hershey, Pa. :
|b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
|c 2012.
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300 |
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|a electronic texts (331 p.) :
|b digital files.
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504 |
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|a Includes bibliographical references.
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|a 1. Applying fuzzy logic and fuzzy methods to marketing / Laurent Donzé and Andreas Meier -- 2. Fuzzy soft social network modeling and marketing / Ronald R. Yager and Rachel L. Yager -- 3. Fuzzy dynamic groups: measures and implications for television audiences / José-Domingo Mora -- 4. Using case data to ensure 'real world' input validation within fuzzy set theory models / Sara Denize, Sharon Purchase and Doina Olaru -- 5. Fuzzy clustering of Web user profiles for analyzing their behavior and interests / Stanislav Kreuzer and Natascha Hoebel -- 6. Using a fuzzy-based cluster algorithm for recommending candidates in E-elections / Luis Terán ... [et al.] -- 7. Fuzzy online reputation analysis framework / Edy Portmann ... [et al.] -- 8. Fuzzy target groups in analytic customer relationship management / Michael Kaufmann and Cédric Graf -- 9. Web analytics with fuzziness / Darius Zumstein -- 10. Fuzzy data warehouse for performance analysis / Daniel Fasel and Khurram Shahzad -- 11. A fuzzy logic approach for the assessment of online customers / Nicolas Werro and Henrik Stormer -- 12. A hybrid fuzzy multiple objective approach to lotsizing, pricing, and marketing planning model / R. Ghasemy Yaghin and S.M.T. Fatemi Ghomi -- 13. A fuzzy segmentation approach to guide marketing decisions / Mònica Casabayó and Núria Agell -- 14. Causal recipes sufficient for identifying market gurus versus mavens / Miri Chung and Arch G. Woodside.
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|a Restricted to subscribers or individual electronic text purchasers.
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|a "This book explores the possibilities and advantages created by fuzzy methods through the presentation of thorough research and case studies"--Provided by publisher.
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|a Also available in print.
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|a Mode of access: World Wide Web.
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|a Description based on title screen (IGI Global, viewed December 19, 2011).
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650 |
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|a Customer relations
|x Management.
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650 |
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|a Marketing.
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650 |
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|a Fuzzy logic.
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653 |
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|a Customer relationship management
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653 |
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|a Fuzzy clustering of Web user profiles
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|a Fuzzy data warehouse
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|a Fuzzy dynamic groups
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653 |
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|a Fuzzy logic and marketing
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653 |
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|a Online reputation analysis framework
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653 |
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|a Fuzzy segmentation
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653 |
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|a Fuzzy set theory models
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653 |
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|a Social network modeling
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653 |
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|a Marketing planning models
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700 |
1 |
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|a Meier, Andreas,
|d 1951-
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|a Donzé, Laurent.
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710 |
2 |
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|a IGI Global.
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776 |
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|c (Original)
|w (DLC)2011042182
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|i Print version:
|w (DLC) 2011042182
|z 9781466600959
|z 1466600950
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856 |
4 |
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|u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-46660-095-9
|z View fulltext via EzAccess
|