Advancing the service sector with evolving technologies techniques and principles /
"This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services"--Provided by publisher.
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Format: | Electronic |
Language: | English |
Published: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2012.
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Online Access: | View fulltext via EzAccess |