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Mobile opportunities and applications for e-service innovations

"This book brings together different perspectives on the understanding of e-service and mobile communication and their effect on the fields of marketing, management and information systems"--Provided by publisher.

Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Scupola, Ada.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2013.
Subjects:
Information technology.
Electronic commerce.
Customer services.
Management information systems.
Mobile communication systems.
Mobile computing.
Business models
E-services
Human resource management
Internet-based companies
Knowledge management
Mobile applications
Service science
Small and medium enterprise
Online Access:View fulltext via EzAccess
Table of Contents:
  • Personality traits and consumer behavior in the mobile context: a critical review and research agenda / Kaan Varnali
  • The role of consumer innovativeness and trust for adopting internet phone services / JungKun Park, Te-Lin Chung, Won-Moo Hur
  • Examining behavioral intention toward mobile services: an empirical investigation in Greece / Theodora Zarmpou, Vaggelis Saprikis, Maro Vlachopoulou
  • Colored vs. black screens or how color can favor green e-commerce / Jean-Eric Pelet, Panagiota Papadopoulou
  • Identifying the direct effect of experience and the moderating effect of satisfaction in the Greek online market / Michail N. Giannakos, Adamantia G. Pateli, Ilias O. Pappas
  • Behavioral intention towards mobile banking in India: the case of State Bank of India (SBI) / N. Thamarai Selvan, B. Senthil Arasu, M. Sivagnanasundaram
  • Defining, applying and customizing store atmosphere in virtual reality commerce: back to basics? / Ioannis G. Krasonikolakis, Adam Vrechopoulos, Athanasia Pouloudi
  • Information technology and supply chain management coordination: the role of third party logistics providers / Pier Paolo Carrus, Roberta Pinna
  • E-service research trends in the domain of e-government: a contemporary study / M. Sirajul Islam, Ada Scupola
  • Proposing a knowledge amphora model for transition towards mobile government / Tunc D. Medeni, I. Tolga Medeni, Asim Balci
  • Technical audit of an electronic polling station: a case study / Hector Alaiz-Moreton
  • Measuring interoperability readiness in South Eastern Europe and the Mediterranean: the interoperability observatory / Ourania I. Markaki, Yannis Charalabidis, Dimitris Askounis
  • Policy cycle-based e-government architecture for policy-making organisations of public administrations / Konrad Walser, Reinhard Riedl
  • Architectural guidelines and practical experiences in the realization of e-gov employment services / Elena Sánchez-Nielsen
  • The WAVE platform: utilising argument visualisation, social networking and Web 2.0 technologies for eparticipation / Deirdre Lee ... [et al.]
  • Protecting a distributed voting schema for anonymous and secure voting against attacks of malicious partners / Sebastian Obermeier, Stefan Böttcher
  • Applications of intelligent agents in hospital search and appointment system / Tyrone Edwards, Suresh Sankaranarayanan
  • Intelligent store agent for mobile shopping / Ryan Anthony Brown, Suresh Sankaranarayanan.

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