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Knowledge driven service innovation and management IT strategies for business alignment and value creation /

"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publish...

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Bibliographic Details
Main Author: Chew, Eng K.
Corporate Author: IGI Global.
Other Authors: Gottschalk, Petter, 1950-
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2013.
Subjects:
Knowledge management.
Information technology > Management.
Business intelligence
Corporate strategy
Customer value co-creation
IT organizational principles
Knowledge driven service innovation
Service oriented firms
Strategic resources
Strategy systems
Online Access:View fulltext via EzAccess
Description
Summary:"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.
Physical Description:electronic texts (530 p.) : digital files.
Also available in print.
Format:Mode of access: World Wide Web.
Bibliography:Includes bibliographical references.
ISBN:9781466625136 (ebook)
Access:Restricted to subscribers or individual electronic text purchasers.

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