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02835nam a2200457 a 4500 |
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20100703173944.0 |
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m e d |
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cr bn||||m|||a |
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100622s2007 paua fsb 001 0ceng d |
| 010 |
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|z 2006019120
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|a 9781599044224 (ebook)
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|z 9781599044200 (hardcover)
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|z 159904420X (hardcover)
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|z 1599044218 (pbk.)
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|z 9781599044217 (pbk.)
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| 024 |
7 |
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|a 10.4018/978-1-59904-420-0
|2 doi
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| 035 |
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|a (CaBNVSL)gtp00541436
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| 035 |
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|a (OCoLC)707616903
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|a CaBNVSL
|c CaBNVSL
|d CaBNVSL
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| 050 |
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4 |
|a HD30.2
|b .C4716 2007e
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| 082 |
0 |
4 |
|a 658.4/038
|2 22
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| 245 |
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|a Challenges of managing information quality in service organizations
|c Latif Al-Hakim [editor].
|h [electronic resource] /
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| 260 |
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|a Hershey, Pa. :
|b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
|c c2007.
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| 300 |
# |
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|a electronic texts (xxiv, 319 p. : ill.) :
|b digital files.
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| 504 |
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|a Includes bibliographical references and index.
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| 505 |
0 |
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|a Galaxy's Data Quality Program -- Information Quality Function Deployment -- Customer Investigation Process at Credit Suisse -- Assessing Mass Consumer Information Quality Requirements Using Conjoint Analysis -- Assessing Mass Consumer Information Quality Requirements Using Conjoint Analysis -- Information Quality -- Management of Data Streams for Large-Scale Data Mining -- Metadata Quality Problems in Federated Collections -- Analyzing Information Quality in Virtual Networks of the Services Sector with Qualitative Interview Data -- Qualtiy Measures and the Information Consumer -- DQ Options -- Purpose-Focused View of Information Quality.
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| 506 |
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|a Restricted to subscribers or individual electronic text purchasers.
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| 520 |
3 |
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|a "Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher.
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| 530 |
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|a Also available in print.
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| 538 |
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|a Mode of access: World Wide Web.
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| 650 |
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0 |
|a Information technology
|x Management.
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| 650 |
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0 |
|a Information resources management
|x Quality control.
|
| 650 |
# |
0 |
|a Database management
|x Quality control.
|
| 650 |
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|a Service industries
|x Information technology
|x Quality control.
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| 700 |
1 |
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|a Al-Hakim, Latif,
|d 1946-
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| 710 |
2 |
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|a IGI Global.
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| 776 |
0 |
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|c (Original)
|w (DLC) 2006019120
|z 9781599044200
|z 159904420X
|
| 856 |
4 |
0 |
|u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-420-0
|z View fulltext via EzAccess
|