How people tick a guide to over 50 types of difficult people and how to handle them /

The new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Mike Leibling describes each difficult situation, analyzes how it arises, and suggests strategies for dealing with the problem. Disru...

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Bibliographic Details
Main Author: Leibling, Mike.
Format: Electronic
Language:English
Published: London ; Philadelphia : Kogan Page, 2009.
Edition:2nd ed.
Subjects:
Online Access:View fulltext via EzAccess
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505 0 # |a Copyright; Table of contents; About the author; Preface to the second edition; Introduction; Ch 1 Angry people; Ch 2 Anxious people; Ch 3 Apologetic people; Ch 4 Biased people; Ch 5 Blamers; Ch 6 Boring people; Ch 7 Bullies; Ch 8 Change-resistant people; Ch 9 Charmers; Ch 10 Cold people; Ch 11 Competitive people; Ch 12 Confused people; Ch 13 Difficult people; Ch 14 Disobedient people; Ch 15 Disrespectful people; Ch 16 Dumpers; Ch 17 Embarrassed people; Ch 18 Forgetful people; Ch 19 Gossipy people; Ch 20 Hostile people; Ch 21 Impatient people; Ch 22 Impetuous, impulsive people. 
520 # # |a The new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Mike Leibling describes each difficult situation, analyzes how it arises, and suggests strategies for dealing with the problem. Disruptive behavior patterns can be addressed once and for all, instead of handling them as one-off events. 
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