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01880cam a2200373 i 4500 |
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25279 |
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DLC |
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20160129090834.0 |
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130314t20132013paua b 001 0 eng |
| 010 |
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|a 2013008828
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| 020 |
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|z 9781466640832 (ebook)
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| 040 |
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|a DLC
|b eng
|c DLC
|d ITMB
|e rda
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| 042 |
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|a pcc
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| 050 |
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|a HF5415.32
|b .C655 2013
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| 245 |
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|a Consumer information systems and relationship management
|b design, implementation, and use /
|c Angela Lin, University of Sheffield, UK, Jonathan Foster, University of Sheffield, UK, Paul Scifleet, Charles Sturt University, Australia, [editors].
|h [electronic resource]
|
| 264 |
# |
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|a Hershey, PA :
|b Business Science Reference,
|c [2013]
|
| 264 |
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|c 2013
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| 300 |
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|a 1 online resource (xviii, 236 pages)
|b illustrations
|c 29 cm.
|
| 336 |
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|a text
|2 rdacontent
|
| 337 |
# |
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|a unmediated
|2 rdamedia
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| 338 |
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|a volume
|2 rdacarrier
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| 490 |
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|a Advances in marketing, customer relationship management, and E-Services (AMCRMES) book series
|
| 500 |
# |
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|a "Premier Reference Source"--Cover.
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| 504 |
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|a Includes bibliographical references (pages 202-227) and index.
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| 520 |
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|a "This book highlights empirical research, theoretical frameworks, and relevant models on the understanding and implementation of consumer information systems, covering consumer perceptions of practicality and ease of use"--Provided by publisher.
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| 650 |
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|a Consumer profiling.
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| 650 |
# |
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|a Consumer behavior
|x Data processing.
|
| 650 |
# |
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|a Customer services
|x Information technology.
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| 650 |
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|a Management information systems.
|
| 650 |
# |
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|a Electronic commerce.
|
| 700 |
# |
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|a Lin, Angela,
|d 1970-
|
| 700 |
# |
# |
|a Foster, Jonathan,
|d 1965-
|
| 700 |
# |
# |
|a Scifleet, Paul.
|
| 856 |
4 |
0 |
|u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-4082-5
|z View fulltext via EzAccess
|