Consumer information systems and relationship management design, implementation, and use /

"This book highlights empirical research, theoretical frameworks, and relevant models on the understanding and implementation of consumer information systems, covering consumer perceptions of practicality and ease of use"--Provided by publisher.

Bibliographic Details
Other Authors: Lin, Angela, 1970-, Foster, Jonathan, 1965-, Scifleet, Paul.
Format: Electronic
Series:Advances in marketing, customer relationship management, and E-Services (AMCRMES) book series
Subjects:
Online Access:View fulltext via EzAccess