Consumer psychology of tourism, hospitality and leisure. Volume 2 /

• Corporate Authors: Society of Consumer Psychology of Tourism, Hospitality, and Leisure., Symposium on the Consumer Psychology of Tourism, Hospitality, and Leisure
• Format: eBook
• Language: English
• Published: Wallingford, Oxfordshire, UK : CABI, 2001.
• Subjects: Travelers > Congresses. > Psychology; Consumer behavior > Congresses.; Hospitality industry > Congresses.; Tourism > Congresses. > Psychological aspects; Leisure, Recreation and Tourism Economics, (New March 2000); Marketing and Distribution.; Consumer Economics.; Leisure.; Tourism and Travel.; Behaviour.; Consumer behaviour.; Consumer satisfaction.; Consumption.; Decision making.; Destinations.; Hospitality industry.; Leisure industry.; Leisure research.; Market segmentation.; Methodology.; Tourism.; Tourism research.; Tourist industry.; Tourists.; Visitor behaviour.; Electronic books.
• Online Access: View fulltext via EzAccess

This volume focuses on consumer decision making for evaluating choice alternatives in tourism, leisure, and hospitality operations. It deals with research and methodological problems such as coping with nonlinear utility functions, capturing highly emotional product attributes, incorporating noncomp...

Table of Contents:

• Developing Operational Measures for the Components of a Destination Competitiveness/Sustainability Model : Consumer versus Managerial Perspectives / J.R. Brent Ritchie, G.I. Crouch and S. Hudson
• Destination Images and Consumer Distance, Choice Sets and Long-Haul Destinations / T. Harrison-Hill
• The Impact of Seemingly Minor Methodological Changes on Estimates of Travel and Correcting Bias / Jay Beaman, Jeff Beaman, J.T. O'Leary and S. Smith
• A Review of Choice Modelling Research in Tourism, Hospitality and Leisure / G.I. Crouch and J.J. Louviere
• Qualitative Comparative Analysis of Travel and Tourism Purchase-Consumption Systems / R.L. King and A.G. Woodside
• Representing and Predicting Tourist Choice Behaviour : Rule-Based vs. Utility-Based Approach / M. van Middelkoop, A.W.J. Borgers, T. Arentze and H.J.P. Timmermans
• Two Means to the Same End : Hierarchical Value Maps in Tourism : Comparing the Association Pattern Technique with Direct Importance Ratings / A. Zins
• Segmenting Travel on the Sourcing of Information / T. Bieger and C. Laesser
• 'Nowhere Left to Run' : A Study of Value Boundaries and Segmentation Within the Backpacker Market of New Zealand / I. Ateljevic and S. Doorne
• Using Internet Technology to Request Travel Information and Purchase Travel Services : A Comparison of X'ers, Boomers and Mature Market Segments Visiting Florida / M.A. Bonn, H. Leslie Furr and A. Hausman
• Which Determines Our Leisure Preferences : Demographics or Personality? / R.L. McGuiggan
• A New Psychographic Segmentation Method Using Jungian MBTI Variables in the Tourism Industry / J.Y. Gountas and S. (Carey) Gountas
• K-Means vs. Topology Representing Networks : Comparing Ease of Use for Gaining Optimal Results With Reference to Data Input Order / A. Ganglmair and B. Wooliscroft
• Behavioural Market Segmentation Using the Bagged Clustering Approach Based on Binary Guest Survey Data : Exploring and Visualizing Unobserved Heterogeneity / S. Dolnicar and F. Leisch
• Mastering Unobserved Heterogeneity in Tourist Behaviour Research / J.A. Mazanec
• The Comsumption of Tour Routes in Cultural Landscapes / T. Oliver
• Evaluating Heritage Visitor Attractions from the Consumer Perspective : A Focus on Castlefield Urban Heritage Park in Manchester, UK / P. Schofield
• A Critical Review of Approaches to Measure Satisfaction with Tourist Destinations / M. Kozak
• A Review of Comparison Standards Used in Service Quality and Customer Satisfaction Studies : Some Emerging Issues for Hospitality and Tourism Research / Y. Ekinci, M. Riley and J.S. Chen
• The Antecedents and Consequences of Vacationers' Dis/satisfaction : Tales from the Field / A. Decrop.