Technological applications and advancements in service science, management, and engineering

• Corporate Author: IGI Global.
• Other Authors: Galup, Stuart.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2012.
• Subjects: Service industries > Management.; Service industries > Information technology.; Service-oriented architecture (Computer science); Computational service techniques; Service design and modeling; Service engineering; Service innovation; Service marketing; Service science; Service supply and value chain management; Simulation in service science; Strategic management of services
• Online Access: Chapter PDFs via platform:
• Physical Description: electronic texts (357 p.) : digital files.; Also available in print.
• Format: Mode of access: World Wide Web.
• Bibliography: Includes bibliographical references.
• ISBN: 9781466615847 (ebook)
• Access: Restricted to subscribers or individual electronic text purchasers.

"This book is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science that is understood as a broad research field that embodies all the aspects that relate to services, their planning, design, operation, evaluation, and improvement"--Provided by publisher.