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20120425130502.0 |
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120423s2012 pau fsb 000 0 eng d |
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|z 2012002145
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|a 9781466615694 (ebook)
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|z 9781466615687 (hbk.)
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|z 9781466615700 (print & perpetual access)
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7 |
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|a 10.4018/978-1-4666-1568-7
|2 doi
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|a (CaBNVSL)gtp00551580
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|a (OCoLC)807847159
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|a CaBNVSL
|c CaBNVSL
|d CaBNVSL
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|a TK5103.2
|b .I516 2012e
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|a 658/.05
|2 23
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|a Innovative mobile platform developments for electronic services design and delivery
|c Ada Scupola, editor.
|h [electronic resource] /
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260 |
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|a Hershey, Pa. :
|b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
|c c2012.
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300 |
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|a electronic texts (264 p.) :
|b digital files.
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|a Includes bibliographical references.
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|a 1. Consumers' attitudes toward mobile commerce: a model to capture the cultural and environment influences / QiYing Su, Carl Adams -- 2. Determinants of goal-directed mobile ticketing service adoption among internet users: the case of Taiwan / Shen-Yao Wang, Ting Lie -- 3. Analysis of mobile users' perception towards SMS voting / Ainin Sulaiman, Ali Hussein Saleh Zolait, NG Kaisin -- 4. Adoption of a comprehensive web-based wealth management service / Tomi Dahlberg, Anssi Öörni -- 5. SMS banking: an exploratory investigation of the factors influencing future use / Krassie Petrova, Shi Yu -- 6. Does technology acceptance change the way from CRM to customer loyalty?: an empirical study on the banking industry / Yi-Yuan Liu -- 7. Enhancing complaint and problem management: design and evaluation of an m-service using pictures and positioning / Gustaf Juell-Skielse -- 8. M-government for education: assessing students' preferences for mobile campus services / Diana Ishmatova, Yuri V. Fedotov -- 9. The role of choice in the development of an m-government strategy in Turkey / Ronan de Kervenoael, N. Meltem Cakici, Duygu Guner -- 10. Evolution of electronic and mobile business and services: government support for e/m-payment systems / Carl Adams, Simon Mouatt -- 11. Activity-based costing in public administrations: a business process modeling approach / Jörg Becker, Philipp Bergener, Michael Räckers -- 12. Knowledge interoperability among parliaments and government / E. Loukis, Alexandros Xenakis -- 13. Investigating the landscape in national interoperability frameworks / Yannis Charalabidis, Fenareti Lampathaki, Dimitris Askounis -- 14. Examining the role of stakeholders in adopting enterprise application integration technologies in local government domain / Muhammad Mustafa Kamal, Vishanth Weerakkody -- 15. Understanding shared services: an exploration of the IS literature / Suraya Miskon ... [et al.].
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|a Restricted to subscribers or individual electronic text purchasers.
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520 |
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|a "This book is a comprehensive look at all aspects of production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services"--Provided by publisher.
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530 |
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|a Also available in print.
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538 |
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|a Mode of access: World Wide Web.
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588 |
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|a Description based on title screen (IGI Global, viewed April 22, 2012).
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650 |
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|a Mobile communication systems.
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|a Mobile computing.
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|a Electronic commerce.
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|a IT enabled self-services
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|a Mobile advertisements
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|a Mobile applications
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|a Mobile communication
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653 |
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|a Mobile services
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653 |
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|a Mobile technology
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653 |
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|a Online product presentation
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653 |
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|a Production management
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653 |
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|a Self-service systems
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700 |
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|a Scupola, Ada.
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710 |
2 |
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|a IGI Global.
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776 |
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|c (Original)
|w (DLC)2012002145
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|i Print version:
|w (DLC) 2012002145
|z 9781466615687
|z 1466615680
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856 |
4 |
1 |
|u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-1568-7
|3 Chapter PDFs via platform:
|