Cover Image

Public service, governance and Web 2.0 technologies future trends in social media /

"This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to address local and global problems and improve systems of governance, social equity, economic activity, sustainability, service delivery, t...

Full description

Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Downey, Ed, 1945-, Jones, Matthew A., 1975-
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2012.
Subjects:
Internet in public administration.
Municipal services.
Social media.
Citizen mobilization
Citizen participation
E-governance
Public administration
Public management
Public service
Social media
Social problem-solving
Web 2.0
Social interaction
Online Access:Chapter PDFs via platform:
LEADER 04409nam a2200577 a 4500
001 19477
003 IGIG
005 20120106123933.0
006 m e d
007 cr bn||||m|||a
008 111219s2012 pau fsb 000 0 eng d
010 # # |z 2011042040 
020 # # |a 9781466600720 (ebook) 
020 # # |z 9781466600713 (hardcover) 
020 # # |z 9781466600737 (print & perpetual access) 
024 7 # |a 10.4018/978-1-46660-071-3  |2 doi 
035 # # |a (CaBNVSL)gtp00550554 
035 # # |a (OCoLC)771303558 
040 # # |a CaBNVSL  |c CaBNVSL  |d CaBNVSL 
050 # 4 |a JF1525.A8  |b P835 2012e 
082 0 4 |a 352.3/802854678  |2 23 
245 0 0 |a Public service, governance and Web 2.0 technologies  |b future trends in social media /  |c Ed Downey and Matt Jones, editors.  |h [electronic resource] : 
260 # # |a Hershey, Pa. :  |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),  |c c2012. 
300 # # |a electronic texts (289 p.) :  |b digital files. 
504 # # |a Includes bibliographical references. 
505 0 # |a 1. Communication and collaboration in a Web 2.0 world / F. Dianne Lux Wigand -- 2. Social media and voter participation / Mariah Kraner -- 3. Social media vs. the public sector: irresistible force, immovable object / Toby Fyfe and Paul Crookall -- 4. Measuring the impact of social media use in the public sector / Inez Mergel -- 5. US cities and social networking: a focus on city websites and mayors / Alana Northrop -- 6. Local governments and social networking: do you speak our language? / Gerald A. Merwin ... [et al.] -- 7. eGovernance2.0: implications of social computing on public services / Gianluca Misuraca -- 8. Assessment of Web 2.0 applications employed by human resource departments in U.S. cities / Maureen McDonald ... [et al.] -- 9. Using Web 2.0 as a community policing strategy: an examination of the United States municipal police departments / Matthew A. Jones, Melchor C. de Guzman and Korni Swaroop Kumar -- 10. Using Web 2.0 to reconceptualize E-government: the case for GovLoop / Leila Sadeghi, Steve Ressler and Andrew Krzmarzick -- 11. WikiLeaks and the changing forms of information politics in the "network society" / Chindu Sreedharan, Einar Thorsen and Stuart Allan -- 12. Open source, crowdsourcing, and public engagement / Helen K. Liu -- 13. Web 2.0 and government transformation: How E-government and social media contribute to innovation in public services / Jon E. Glasco -- 14. Web 2.0: harnessing democracy's potential / Pedro Isaías, Sara Pífano and Paula Miranda -- 15. From E-government to E-governance: exploring the transformational potential of Web 2.0 in state and local governments / Kathryn Kloby -- 16. Social media and Web 2.0 for rethinking E-government maturity models / B. Joon Kim and Savannah Robinson -- 17. The paradox of the interactive Web in the U.S. public sector / Ines A. Mergel and Charles M. Schweik. 
506 # # |a Restricted to subscribers or individual electronic text purchasers. 
520 3 # |a "This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to address local and global problems and improve systems of governance, social equity, economic activity, sustainability, service delivery, transparency, and the ethical and legal dimensions of public service"--Provided by publisher. 
530 # # |a Also available in print. 
538 # # |a Mode of access: World Wide Web. 
588 # # |a Description based on title screen (IGI Global, viewed December 19, 2011). 
650 # 0 |a Internet in public administration. 
650 # 0 |a Municipal services. 
650 # 0 |a Social media. 
653 # # |a Citizen mobilization 
653 # # |a Citizen participation 
653 # # |a E-governance 
653 # # |a Public administration 
653 # # |a Public management 
653 # # |a Public service 
653 # # |a Social media 
653 # # |a Social problem-solving 
653 # # |a Web 2.0 
653 # # |a Social interaction 
700 1 # |a Downey, Ed,  |d 1945- 
700 1 # |a Jones, Matthew A.,  |d 1975- 
710 2 # |a IGI Global. 
776 0 # |c (Original)  |w (DLC)2011042040 
776 0 8 |i Print version:  |w (DLC) 2011042040  |z 9781466600713  |z 1466600713 
856 4 1 |u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-46660-071-3  |3 Chapter PDFs via platform: 

Similar Items