Public service, governance and Web 2.0 technologies future trends in social media /

• Corporate Author: IGI Global.
• Other Authors: Downey, Ed, 1945-, Jones, Matthew A., 1975-
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2012.
• Subjects: Internet in public administration.; Municipal services.; Social media.; Citizen mobilization; Citizen participation; E-governance; Public administration; Public management; Public service; Social media; Social problem-solving; Web 2.0; Social interaction
• Online Access: Chapter PDFs via platform:
• Physical Description: electronic texts (289 p.) : digital files.; Also available in print.
• Format: Mode of access: World Wide Web.
• Bibliography: Includes bibliographical references.
• ISBN: 9781466600720 (ebook)
• Access: Restricted to subscribers or individual electronic text purchasers.

"This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to address local and global problems and improve systems of governance, social equity, economic activity, sustainability, service delivery, transparency, and the ethical and legal dimensions of public service"--Provided by publisher.