Developing technologies in e-services, self-services and mobile communication new concepts /

• Corporate Author: IGI Global.
• Other Authors: Scupola, Ada.
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2011.
• Subjects: Electronic commerce.; E-banking; E-recruiting and retention practices; IT service management; IT support services; Location-based services; Mobile advertisements; Online product presentation; Self-service systems; Strategic E-services; Telehealth systems
• Online Access: View fulltext via EzAccess
• Physical Description: electronic texts (311 p.) : ill., digital files.; Also available in print.
• Format: Mode of access: World Wide Web.
• Bibliography: Includes bibliographical references.
• ISBN: 9781609606084 (ebook)
• Access: Restricted to subscribers or individual electronic text purchasers.

"This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific e-services such as e-banking and e-health initiatives and offering new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services"--Provided by publisher.