Cover Image

ISE EBook Online Access for Operations Management in the Supply Chain.

Bibliographic Details
Main Author: Schroeder, Roger.
Other Authors: Rungtusanatham, M. Johnny., Goldstein, Susan.
Format: eBook
Language:English
Published: : McGraw-Hill US Higher Ed ISE, 2020.
Edition:8th ed.
Subjects:
Production management.
Electronic books.
Online Access:View fulltext via EzAccess
LEADER 11407nam a22005053i 4500
001 EBC6212763
003 MiAaPQ
005 20210318061024.0
006 m o d |
007 cr cnu||||||||
008 210318s2020 xx o ||||0 eng d
020 |a 9781260590128  |q (electronic bk.) 
020 |z 9781260571431 
035 |a (MiAaPQ)EBC6212763 
035 |a (Au-PeEL)EBL6212763 
035 |a (OCoLC)1157075393 
040 |a MiAaPQ  |b eng  |e rda  |e pn  |c MiAaPQ  |d MiAaPQ 
050 4 |a TS155  |b .S376 2021 
082 0 |a 658.5 
100 1 |a Schroeder, Roger. 
245 1 0 |a ISE EBook Online Access for Operations Management in the Supply Chain. 
250 |a 8th ed. 
264 1 |a  :  |b McGraw-Hill US Higher Ed ISE,  |c 2020. 
264 4 |c ©2021. 
300 |a 1 online resource (779 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
505 0 |a Cover -- Title -- Copyright -- The McGraw-Hill Education Series Operations and Decision Sciences -- About the Authors -- Dedication -- Preface -- Acknowledgments -- Connect -- Brief Table of Contents -- Contents -- Part One: Introduction -- Chapter 1: Introduction to Operations -- 1.1 Definition of Operations and Supply Chain Management -- 1.2 The Role of Operations and Supply Chain Management -- 1.3 Why Study Operations and Supply Chain Management? -- 1.4 Decisions at Pizza U.S.A. -- 1.5 Operations Decisions in the Supply Chain-A Framework -- 1.6 Cross-Functional Decision Making -- 1.7 Operations as a Process -- 1.8 Trends in Operations and Supply Chain Mangement -- Sustainability -- Services -- Digital Technologies -- Integration of Decisions Internally and Externally -- Globalization of Operations and the Supply Chain -- 1.9 Key Points and Terms -- Learning Enrichment -- Discussion Questions -- Chapter 2: Operations and Supply Chain Strategy -- 2.1 Operations Strategy Model -- Corporate and Business Strategy -- Operations Mission -- Operations Objectives -- Strategic Decisions -- Distinctive Competence -- 2.2 Competing with Operations Objectives -- 2.3 Cross-Functional Strategic Decisions -- 2.4 Global Operations and Supply Chains -- 2.5 Supply Chain Strategy -- 2.6 Environment and Sustainable Operations -- 2.7 Key Points and Terms -- Learning Enrichment -- Discussion Questions -- Chapter 3: Product Design -- 3.1 Strategies for New Product Introduction -- 3.2 New Product Development Process -- Concept Development -- Product Design -- Pilot Production/ Testing -- 3.3 Cross-Functional Product Design -- 3.4 Supply Chain Collaboration -- 3.5 Quality Function Deployment -- Customer Attributes -- Engineering Characteristics -- 3.6 Modular Design -- 3.7 Key Points and Terms -- Learning Enrichment -- Discussion Questions -- Part Two: Process Design. 
505 8 |a Chapter 4: Process Selection -- 4.1 Product-Flow Characteristics -- 4.2 Approaches to Order Fulfillment -- 4.3 Process Selection Decisions -- 4.4 Product-Process Strategy -- 4.5 Focused Operations -- 4.6 Mass Customization -- 4.7 3D Printing and Additive Manufacturing -- 4.8 Environmental Concerns -- 4.9 Cross-Functional Decision Making -- 4.10 Key Points and Terms -- Learning Enrichment -- Discussion Questions -- Chapter 5: Service Process Design -- 5.1 Defining Service -- 5.2 Service-Product Bundle -- 5.3 Service Delivery System Matrix -- 5.4 Customer Contact -- 5.5 Service Recovery and Guarantees -- 5.6 Technology for Services -- Artificial Intelligence -- 5.7 Globalization of Services -- 5.8 Service Profitability and Employees -- 5.9 Key Points and Terms -- Learning Enrichment -- Discussion Questions -- Chapte 6: Process-Flow Analysis -- 6.1 Process Thinking -- 6.2 The Process View of Business -- 6.3 Process Flowcharting -- 6.4 Process-Flow Analysis as Asking Questions -- 6.5 Process Analytics -- 6.6 Analyzing Process Flows at Pizza U.S.A. -- 6.7 Process Redesign -- 6.8 Key Points and Terms -- Learning Enrichment -- Solved Problems -- Discussion Questions -- Problems -- Chapter 7: Lean Thinking and Lean Systems -- 7.1 Evolution of Lean -- 7.2 Lean Tenets -- Create Value -- Value Stream -- Ensure Flow -- Customer Pull -- Strive for Perfection -- 7.3 Ensure Flow -- Stabilize Master Schedule -- Reducing Setup Time and Lot Sizes -- Changing Layout and Maintenance -- Cross-Training and Engaging Workers -- 7.4 Customer Pull -- 7.5 Changing Relationships with Suppliers -- 7.6 Implementation of Lean -- 7.7 Key Points and Terms -- Learning Enrichment -- Solved Problems -- Discussion Questions -- Problems -- Part Three: Quality -- Chapter 8: Managing Quality -- 8.1 Quality as Customer Requirements -- 8.2 Product Quality -- 8.3 Service Quality. 
505 8 |a 8.4 Quality Planning, Control, and Improvement -- 8.5 Mistake-Proofing -- 8.6 Ensuring Quality in the Supply Chain -- 8.7 Quality, Cost of Quality, and Financial Performance -- 8.8 Quality Pioneers -- W. Edwards Deming -- Joseph Juran -- 8.9 ISO 9000 Standards -- 8.10 Malcolm Baldrige Award -- 8.11 Why Some Quality Improvement Efforts Fail -- 8.12 Key Points and Terms -- Learning Enrichment -- Discussion Questions -- Chapter 9: Quality Control and Improvement -- 9.1 Design of Quality Control Systems -- 9.2 Process Quality Control -- 9.3 Attribute Control Chart -- 9.4 Variables Control Chart -- 9.5 Using Control Charts -- 9.6 Process Capability -- 9.7 Continuous Improvement -- 9.8 Six Sigma -- 9.9 Lean and Six Sigma -- 9.10 Key Points and Terms -- Learning Enrichment -- Solved Problems -- Discussion Questions -- Problems -- Part FOUR: Capacity and Scheduling -- Chapter 10: Forecasting -- 10.1 Forecasting for Decision Making -- 10.2 Qualitative Forecasting Methods -- 10.3 Time Series Analytics -- 10.4 Moving Average -- 10.5 Exponential Smoothing -- 10.6 Forecast Accuracy -- 10.7 Advanced Time-Series Forecasting -- 10.8 Causal Forecasting Analytics -- 10.9 Selecting a Forecasting Method -- Big Data -- 10.10 Collaborative Planning, Forecasting, and Replenishment -- 10.11 Key Points and Terms -- Learning Enrichment -- Solved Problems -- Discussion Questions -- Problems -- Supplement: Advanced Methods -- Chapter 11: Capacity Planning -- 11.1 Capacity Defined -- 11.2 Facilities Decisions -- Amount of Capacity -- Size of Facilities -- Timing of Facility Decisions -- Facility Location -- Types of Facilities -- 11.3 Sales and Operations Planning -- 11.4 Cross-Functional Nature of S&amp -- OP -- 11.5 Planning Options -- 11.6 Basic Aggregate Planning Strategies -- 11.7 Aggregate Planning Costs -- 11.8 Aggregate Planning Example -- 11.9 Key Points and Terms. 
505 8 |a Learning Enrichment -- Solved Problems -- Discussion Questions -- Problem -- Chapter 12: Scheduling Operations -- 12.1 Batch Scheduling -- 12.2 Gantt Charts -- 12.3 Finite Capacity Scheduling -- 12.4 Theory of Constraints -- 12.5 Priority Dispatching Rules -- 12.6 Planning and Control Systems -- 12.7 Key Points and Terms -- Learning Enrichment -- Solved Problems -- Discussion Questions -- Problems -- Chapter 13: Project Planning and Scheduling -- 13.1 Objectives and Trade-offs -- 13.2 Planning and Control in Projects -- 13.3 Scheduling Methods -- 13.4 Constant-Time Networks -- 13.5 CPM Method -- 13.6 Use of Project Management Concepts -- 13.7 Key Points and Terms -- Learning Enrichment -- Solved Problems -- Discussion Questions -- Problems -- Part FIVE: Inventory -- Chapter 14: Independent Demand Inventory -- 14.1 Definition of Inventory -- 14.2 Purpose of Inventories -- 14.3 Costs of Inventory -- 14.4 Independent versus Dependent Demand -- 14.5 Economic Order Quantity -- 14.6 Continuous Review System -- 14.7 Periodic Review System -- 14.8 Using P and Q Systems in Practice -- 14.9 Vendor Managed Inventory -- 14.10 ABC Classification of Inventory -- 14.11 Key Points and Terms -- Learning Enrichment -- Solved Problems -- Discussion Questions -- Problems -- Supplement: Advanced Models -- Chapter 15: Materials Requirements Planning and ERP -- 15.1 The MRP System -- 15.2 MRP versus Order-Point Systems -- 15.3 Parts Explosion: How an MRP System Works -- 15.4 MRP System Elements -- Master Scheduling -- Bill of Materials (BOM) -- Inventory Records -- Capacity Planning -- Purchasing -- Shop-Floor Control -- 15.5 Operating an MRP System -- 15.6 The Successful MRP System -- 15.7 Enterprise Resource Planning Systems -- 15.8 Key Points and Terms -- Learning Enrichment -- Solved Problem -- Discussion Questions -- Problems -- Part SIX: Supply Chain Decisions. 
505 8 |a Chapter 16: Supply Chain Management -- 16.1 Supply Chain and Supply Chain Management -- 16.2 Measuring Supply Chain Performance -- 16.3 Supply Chain Dynamics-The Bullwhip Effect -- 16.4 Improving Supply Chain Performance -- 16.5 Supply Chain Structural Improvements -- 16.6 Supply Chain System Improvements -- 16.7 Technology and Supply Chain Management -- E-commerce and Omni-channel Marketing -- Blockchain Technology -- 16.8 Supply Chain Risk and Resilience -- Analysis of Supply Chain Risk -- 16.9 Sustainability of the Supply Chain -- 16.10 Key Points and Terms -- Learning Enrichment -- Discussion Questions and Problems -- Chapter 17: Sourcing -- 17.1 Importance of Sourcing -- 17.2 Sourcing Goals -- 17.3 Insource or Outsource? -- Advantages of Outsourcing -- Disadvantages of Outsourcing -- Total Cost Analysis -- 17.4 Offshoring -- Costs of Offshoring -- Reshoring -- 17.5 Global Sourcing -- 17.6 Supply Base Optimization -- Spend Analysis -- Total Number of Suppliers -- Single or Multiple Suppliers -- 17.7 The Purchasing Cycle -- Internal User-Buyer Interface -- Sourcing Make-Buy Decision -- Find Suppliers -- Supplier Selection -- Supplier Relationship Management -- 17.8 Challenges Facing Purchasing -- 17.9 Key Points and Terms -- Learning Enrichment -- Solved Problems -- Discussion Questions -- Problems -- Chapter 18: Global Logistics -- 18.1 Role of Logistics in Supply Chain Management -- 18.2 Transportation -- Transportation Economics -- Modes of Transportation -- Selecting the Transportation Mode -- 18.3 Distribution Centers and Warehousing -- 18.4 Logistics Networks -- Location -- Number of Warehouses (Distribution Centers) -- 18.5 Global Logistics -- 18.6 Third-Party Logistics Providers -- 18.7 Logistics Strategy -- 18.8 Key Points and Terms -- Learning Enrichment -- Solved Problems -- Discussion Questions -- Problems -- PART SEVEN: CASE STUDIES. 
505 8 |a Introduction. 
526 0 |a AA701 - Master in Business Administration (MBA)  |z Syllabus Programme 
588 |a Description based on publisher supplied metadata and other sources. 
590 |a Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.  
650 0 |a Production management. 
655 4 |a Electronic books. 
700 1 |a Rungtusanatham, M. Johnny. 
700 1 |a Goldstein, Susan. 
776 0 8 |i Print version:  |a Schroeder, Roger  |t ISE EBook Online Access for Operations Management in the Supply Chain  |d  : McGraw-Hill US Higher Ed ISE,c2020  |z 9781260571431 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ezaccess.library.uitm.edu.my/login?url=https://ebookcentral.proquest.com/lib/uitm-ebooks/detail.action?docID=6212763  |z View fulltext via EzAccess 
966 0 |a 2021  |b ProQuest Ebook Central  |c UiTM Library  |d Atirah Ruslan  |e Arshad Ayub Graduate Business School (AAGBS)  |f ProQuest 

Similar Items