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Service Leadership.

Bibliographic Details
Main Author: Merrick, Joav.
Format: eBook
Language:English
Published: New York : Nova Science Publishers, Incorporated, 2019.
Series:Public Health: Practices, Methods and Policies Ser.
Subjects:
Service learning-China-Hong Kong.
Electronic books.
Online Access:View fulltext via EzAccess
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100 1 |a Merrick, Joav. 
245 1 0 |a Service Leadership. 
264 1 |a New York :  |b Nova Science Publishers, Incorporated,  |c 2019. 
264 4 |c ©2019. 
300 |a 1 online resource (309 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Public Health: Practices, Methods and Policies Ser. 
505 0 |a Intro -- Contents -- Introduction -- Chapter 1 -- Development and validation of assessment tools on service leadership knowledge, attitude and behavior -- Abstract -- Introduction -- Three areas of importance -- About this book -- Acknowledgments -- References -- Section one: Tools for assessment -- Chapter 2 -- Leadership assessment tools in different Chinese contexts -- Abstract -- Introduction -- Assessment tools based on the etic approach -- Assessment tools based on the emic approach -- Assessment tools based on the etic-emic approach -- Unsolved questions and future directions -- Acknowledgments -- References -- Chapter 3 -- Conceptual background and the development of service leadership knowledge scale -- Abstract -- Introduction -- Influence of leadership knowledge on leadership behavior -- Service leadership knowledge -- General description of service leadership theory -- Three realms of service leadership -- Everyone can be a leader -- Principle E = MC2 -- Manufacturing versus service economies in contemporary world -- Distinction of service leadership theory and other leadership theories -- Development of the Service Leadership Knowledge Scale -- Content validation -- Criterion-related validation -- Large-scale validation -- Acknowledgments -- References -- Chapter 4 -- Development of the attitude to Service Leadership Scale in Hong Kong -- Abstract -- Introduction -- The nature of service leadership -- Assessment of attitude to leadership -- Development of the Service Leadership Attitude Scale -- Acknowledgments -- References -- Chapter 5 -- Development of Service Leadership Behavior Scale: Background and conceptual model -- Abstract -- Introduction -- Unique features of the Service Leadership Model -- The Service Leadership Behavior Scale (SLB) -- Validation of Service Leadership Behavior Scale (SLB) -- Acknowledgments -- References. 
505 8 |a Chapter 6 -- Psychometric properties of the Service Leadership Behavior Scale: Preliminary findings -- Abstract -- Introduction -- Our study -- Procedures -- Instruments -- Data analysis plan -- Factorial validity analyses -- Reliability and convergent validity analyses -- Our findings -- Reliability of the total scale and subscales -- Validity assessment: Correlation with external criterion measures -- Discussion -- Acknowledgments -- References -- Section two: Validation -- Chapter 7 -- Content validation of a Service Leadership Behavior Scale in Hong Kong -- Abstract -- Introduction -- Our study -- Instrument -- Findings -- Discussion -- Acknowledgments -- Appendix: Sample items (with adaptation) of the Service Leadership Behavior Scale (SLB-LF-97) -- References -- Chapter 8 -- Validation of the Service Leadership Knowledge Scale: Factorial and convergent validity -- Abstract -- Introduction -- Our study -- Procedures -- Instruments -- Data analysis plan -- Findings -- Confirmatory factor analysis -- Validity analyses: Correlation with external criterion scales (and subscales) -- Validity analyses: Correlation with other Service Leadership scales under validation -- Discussion -- Acknowledgments -- References -- Chapter 9 -- Validation of the Service Leadership Attitude Scale in Hong Kong -- Abstract -- Introduction -- Our study -- Measures -- Data analysis -- What we found -- Factor structure -- Internal consistency and convergent validity -- Discussion -- Acknowledgments -- References -- Chapter 10 -- Convergent and factorial validation of the Service Leadership Behavior Scale -- Abstract -- Introduction -- Our study -- Procedures -- Instruments -- Findings -- Reliability of the measures -- Validity analyses: Correlation with external criterion scales (and subscales). 
505 8 |a Validity analyses: Correlation with other Service Leadership scales under validation -- Discussion -- Acknowledgments -- References -- Chapter 11 -- The Service Leadership Knowledge Scale: Norms and psychological correlates -- Abstract -- Introduction -- Service leadership education and evaluation in Hong Kong -- Evaluation on knowledge gain and Service Leadership Knowledge Scale -- Norms and correlates of the Knowledge Scale -- The present study -- Our study -- Measures -- Service Leadership Knowledge Scale -- Demographic and other potential correlates -- Data analyses -- Our findings -- Correlates of knowledge score -- Discussion -- Acknowledgments -- References -- Chapter 12 -- The Service Leadership Attitude Scale: Normative data and personal correlates in Chinese university students -- Abstract -- Introduction -- Service leadership education in Hong Kong -- Normative data for the Service Leadership Attitude Scale -- Personal correlates of Service Leadership Attitude -- Our research -- Instruments -- Service Leadership Attitude Scale -- Personal correlates -- Data analyses -- Findings -- Discussion -- Acknowledgments -- References -- Chapter 13 -- The Service Leadership Behavior Scale: Norms and personal correlates -- Abstract -- Introduction -- Service leadership education and evaluation in Hong Kong -- Development of the Service Leadership Behavior Scale (SLBS) -- Norms and correlates of the Service Leadership Behavior Scale -- Our study -- Measures -- Demographic characteristics and personal correlates -- Data analyses -- Findings -- Personal correlates of Service Leadership Behavior Score -- Discussion -- Acknowledgments -- References -- Section three: Manual -- Chapter 14 -- A user manual for the Service Leadership Knowledge Scale -- Abstract -- Introduction -- Conceptual framework -- Different stages of the validation process. 
505 8 |a Design and use of the scale -- Target respondents -- Administration guidelines -- Reliability and validity -- Internal consistency -- Concurrent validity -- Factorial validity -- Norms -- Normative statistics -- Scoring and interpretation -- Handling missing items -- Interpretation of test scores -- Acknowledgments -- References -- Chapter 15 -- A user manual for Service Leadership Attitude Scale -- Abstract -- Introduction -- Conceptual framework -- Different stages of the validation study -- Design and use of the scale -- Target respondents -- Instructions -- Administration notes -- Reliability and validity -- Internal consistency/reliability -- Convergent validity -- Factorial validity -- Norms -- Normative statistics -- Scoring and interpretation -- Handling of missing items -- Interpretation of test scores -- Acknowledgments -- References -- Chapter 16 -- A user manual for the Service Leadership Behavior Scale -- Abstract -- Introduction -- Conceptual framework -- Different stages of the validation process -- Design and use of the scale -- Target respondents -- Instructions -- Administration guidelines -- Reliability and validity -- Internal consistency/reliability -- Convergent validity -- Factorial validity -- Norms -- Normative statistics -- Scoring and interpretation -- Handling of missing items -- Interpretation of test scores -- Acknowledgments -- References -- Section four: Acknowledgments -- Chapter 17 -- About the editors -- Chapter 18 -- About the Department of Applied Social Sciences, The Hong Kong Polytechnic University, Hung Hom, Hong Kong -- Education -- Research -- Community service -- Students -- Faculty and teaching -- Chapter 19 -- About the National Institute of Child Health and Human Development in Israel -- Mission -- Service and academic activities -- Research activities -- National collaborations. 
505 8 |a International collaborations -- Targets -- Contact -- Chapter 20 -- About the book series "Public health: Practices, methods and policies" -- Contact -- Section five: Index -- Index -- Blank Page. 
526 0 |a HS113 - Diploma in Enviromental Health  |z References 
588 |a Description based on publisher supplied metadata and other sources. 
590 |a Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.  
650 0 |a Service learning-China-Hong Kong. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Merrick, Joav  |t Service Leadership: Tools to Assess Knowledge, Attitude and Behavior  |d New York : Nova Science Publishers, Incorporated,c2019  |z 9781536148527 
797 2 |a ProQuest (Firm) 
830 0 |a Public Health: Practices, Methods and Policies Ser. 
856 4 0 |u https://ezaccess.library.uitm.edu.my/login?url=https://ebookcentral.proquest.com/lib/uitm-ebooks/detail.action?docID=5746451  |z View fulltext via EzAccess 
966 0 |a 2021  |b ProQuest Ebook Central  |c UiTM Library  |d Dr. Wan Ismahanisa Ismail  |e Faculty of Health Sciences  |f ProQuest 

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