Handbook on Business Process Management 2 Strategic Alignment, Governance, People and Culture /

• Corporate Author: SpringerLink (Online service)
• Other Authors: vom Brocke, Jan. (Editor), Rosemann, Michael. (Editor)
• Format: Electronic
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2010.
• Series: International Handbooks on Information Systems
• Subjects: Economics.; Management information systems.; Economics/Management Science.; Business Information Systems.; Information Systems Applications (incl. Internet).
• Online Access: https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-3-642-01982-1

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance bu...

Table of Contents:

• Strategic Alignment: Delivering Business Strategy Through Process Management
• Management of Process Excellence
• Process Capital as Strategic Success Factor
• Process Classification Frameworks
• A Taxonomy of BPM Approaches
• Process Performance Management
• Business Process Analytics
• Managing Regulatory Compliance in Business Processes
• Prioritizing Process Improvement
• Governance: Business Process Governance
• Business Process Management Governance
• The Process of BPM
• The Service Portfolio of a BPM Center of Excellence
• BPM Center of Excellence
• Business Process Standardization
• Business Process Outsourcing
• Towards a Global Process Management System
• Business Process Maturity in Public Administrations
• People and Culture: Expertise in BPM
• BPM Curriculum
• Dealing With Human-Driven Processes
• Knowledge Engineering in BPM
• Cultural Change in Process Management
• Managing Creativity-intensive Processes
• Gloal Processes and Data
• An Organizational Approach to BPM
• Who Is Who. .