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100922s2010 gw | s |||| 0|eng d |
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|a 9783642019821
|9 978-3-642-01982-1
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|a 10.1007/978-3-642-01982-1
|2 doi
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|a COM039000
|2 bisacsh
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|a 650
|2 23
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| 100 |
1 |
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|a vom Brocke, Jan.
|e editor.
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| 245 |
1 |
0 |
|a Handbook on Business Process Management 2
|b Strategic Alignment, Governance, People and Culture /
|c edited by Jan vom Brocke, Michael Rosemann.
|h [electronic resource] :
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| 264 |
# |
1 |
|a Berlin, Heidelberg :
|b Springer Berlin Heidelberg :
|b Imprint: Springer,
|c 2010.
|
| 300 |
# |
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|a XX, 616 p.
|b online resource.
|
| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 347 |
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|a text file
|b PDF
|2 rda
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| 490 |
1 |
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|a International Handbooks on Information Systems
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| 505 |
0 |
# |
|a Strategic Alignment: Delivering Business Strategy Through Process Management -- Management of Process Excellence -- Process Capital as Strategic Success Factor -- Process Classification Frameworks -- A Taxonomy of BPM Approaches -- Process Performance Management -- Business Process Analytics -- Managing Regulatory Compliance in Business Processes -- Prioritizing Process Improvement -- Governance: Business Process Governance -- Business Process Management Governance -- The Process of BPM -- The Service Portfolio of a BPM Center of Excellence -- BPM Center of Excellence -- Business Process Standardization -- Business Process Outsourcing -- Towards a Global Process Management System -- Business Process Maturity in Public Administrations -- People and Culture: Expertise in BPM -- BPM Curriculum -- Dealing With Human-Driven Processes -- Knowledge Engineering in BPM -- Cultural Change in Process Management -- Managing Creativity-intensive Processes -- Gloal Processes and Data -- An Organizational Approach to BPM -- Who Is Who. .
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| 520 |
# |
# |
|a Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. "The practice of Business Process Management has progressed significantly since Michael Hammer and I wrote the Reengineering book. This Handbook presents the most complete description of the competencies required for BPM and exhaustively describes what we have learned about process management in the last 20 years." Jim Champy
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| 650 |
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0 |
|a Economics.
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| 650 |
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|a Management information systems.
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| 650 |
1 |
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|a Economics/Management Science.
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| 650 |
2 |
4 |
|a Business Information Systems.
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| 650 |
2 |
4 |
|a Information Systems Applications (incl. Internet).
|
| 700 |
1 |
# |
|a Rosemann, Michael.
|e editor.
|
| 710 |
2 |
# |
|a SpringerLink (Online service)
|
| 773 |
0 |
# |
|t Springer eBooks
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| 776 |
0 |
8 |
|i Printed edition:
|z 9783642019814
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| 830 |
# |
0 |
|a International Handbooks on Information Systems
|
| 856 |
4 |
0 |
|u https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-3-642-01982-1
|
| 912 |
# |
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|a ZDB-2-SBE
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| 950 |
# |
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|a Business and Economics (Springer-11643)
|