Technical Support Essentials Advice You Can Use to Succeed in Technical Support /

Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups es...

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Bibliographic Details
Main Author: Sanchez, Andres R. (Author)
Corporate Author: SpringerLink (Online service)
Other Authors: Pepper, Jeffrey. (Editor), Andres, Clay. (Editor), Anglin, Steve. (Editor), Beckner, Mark. (Editor), Buckingham, Ewan. (Editor), Cornell, Gary. (Editor), Gennick, Jonathan. (Editor), Hassell, Jonathan. (Editor), Lowman, Michelle. (Editor), Moodie, Matthew. (Editor), Parkes, Duncan. (Editor), Pohlmann, Frank. (Editor), Pundick, Douglas. (Editor), Renow-Clarke, Ben. (Editor), Shakeshaft, Dominic. (Editor), Wade, Matt. (Editor), Welsh, Tom. (Editor), Markham, Jim. (Editor), Stence, Katie. (Editor)
Format: Electronic
Language:English
Published: Berkeley, CA : Apress, 2010.
Subjects:
Online Access:https://ezaccess.library.uitm.edu.my/login?url=http://dx.doi.org/10.1007/978-1-4302-2548-5