Sanchez, A. R., Pepper, J., Andres, C., Anglin, S., Beckner, M., Buckingham, E., . . . Stence, K. (2010). Technical Support Essentials: Advice You Can Use to Succeed in Technical Support. Berkeley, CA: Apress.
Chicago Style CitationSanchez, Andres R., et al. Technical Support Essentials: Advice You Can Use to Succeed in Technical Support. Berkeley, CA: Apress, 2010.
MLA CitationSanchez, Andres R., et al. Technical Support Essentials: Advice You Can Use to Succeed in Technical Support. Berkeley, CA: Apress, 2010.
Warning: These citations may not always be 100% accurate.