How to be an even better manager a complete A-Z of proven techniques & essential skills /
This new edition of the bestselling How to be an Even Better Manager covers 50 key topics, organized into the three key areas in which any manager needs to be competent: managing people; managing activities and processes; managing and developing yourself. With new chapters on how to learn, achieve c...
| Main Author: | |
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| Format: | Electronic |
| Language: | English |
| Published: |
London ; Philadelphia :
Kogan Page,
2008.
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| Edition: | 7th ed. |
| Subjects: | |
| Online Access: | Books24x7 ebrary View fulltext via EzAccess MyiLibrary |
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| 100 | 1 | # | |a Armstrong, Michael, |d 1928- |
| 245 | 1 | 0 | |a How to be an even better manager |b a complete A-Z of proven techniques & essential skills / |c Michael Armstrong. |h [electronic resource] : |
| 250 | # | # | |a 7th ed. |
| 260 | # | # | |a London ; |a Philadelphia : |b Kogan Page, |c 2008. |
| 300 | # | # | |a 1 online resource (xi, 342 p.) : |b ill. |
| 500 | # | # | |a With subtitle not on previous editions. |
| 504 | # | # | |a Includes bibliographical references (p. [329]-335) and index. |
| 505 | 0 | # | |a Foreword to the seventh edition; Preface; 1 How to be a better manager; 2 How to be assertive; 3 How to communicate; 4 How to coach; 5 How to coordinate; 6 How to achieve continuous improvement; 7 How to control; 8 How to be creative; 9 How to be decisive; 10 How to delegate; 11 How to delight customers; 12 How to develop your emotional intelligence; 13 How to develop people; 14 How to get on; 15 How to handle difficult people and negative behaviour; 16 How to influence people; 17 How to interview; 18 How to be interviewed; 19 How to be a better leader. |
| 520 | # | # | |a This new edition of the bestselling How to be an Even Better Manager covers 50 key topics, organized into the three key areas in which any manager needs to be competent: managing people; managing activities and processes; managing and developing yourself. With new chapters on how to learn, achieve continuous improvement, get engagement, make a business case and prepare a business plan this is an invaluable handbook for existing and aspiring managers. How to be an Even Better Manager provides sound guidelines that will help you to develop a broad base of managerial skills and knowledge and buil. |
| 588 | # | # | |a Description based on print version record. |
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| 650 | # | 7 | |a BUSINESS & ECONOMICS |x Leadership. |2 bisacsh |
| 650 | # | 7 | |a BUSINESS & ECONOMICS |x Organizational Development. |2 bisacsh |
| 655 | # | 4 | |a Electronic books. |
| 655 | # | 7 | |a Electronic books. |2 lcgft |
| 776 | 0 | 8 | |a Armstrong, Michael, 1928- |b 7th ed. |d London ; Philadelphia : Kogan Page, 2008 |i Print version: |t How to be an even better manager. |w (OCoLC)182552953 |w (DLC) 2007047440 |z 0749451637 |z 9780749451639 |
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