Disagreements, disputes, and all-out war 3 simple steps for dealing with any kind of conflict /
Main Author: | |
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Format: | Electronic |
Language: | English |
Published: |
New York :
AMACOM,
c2008.
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Subjects: | |
Online Access: | Books24x7 Books24x7 View fulltext via EzAccess MyiLibrary |
LEADER | 03254cam a2200613Ia 4500 | ||
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001 | 406 | ||
003 | OCoLC | ||
005 | 20130711000347.0 | ||
006 | m o d | ||
007 | cr cnu---unuuu | ||
008 | 080117s2008 nyua ob 001 0 eng d | ||
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020 | # | # | |a 9780814480632 (electronic bk.) |
020 | # | # | |a 0814480632 (electronic bk.) |
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100 | 1 | # | |a Scott, Gini Graham. |
245 | 1 | 0 | |a Disagreements, disputes, and all-out war |b 3 simple steps for dealing with any kind of conflict / |c Gini Graham Scott. |h [electronic resource] : |
260 | # | # | |a New York : |b AMACOM, |c c2008. |
300 | # | # | |a 1 online resource (xiii, 226 p.) : |b ill. |
504 | # | # | |a Includes bibliographical references and index. |
505 | 0 | # | |a Managing conflict with the ERI model -- Dealing with the emotions -- Using your reason -- Working with your intuition -- Recognizing the reasons for a conflict -- Dealing with your own angers and fears -- Avoiding the responsibility trap -- Overcoming conflicts through better communication -- Understanding the different conflict styles -- Choosing the best conflict style -- Negotiating win-win solutions -- Learning to deal with difficult people -- Coming up with alternatives and solutions -- Turning your conflicts into creative opportunities. |
588 | # | # | |a Description based on print version record. |
650 | # | 0 | |a Conflict management. |
650 | # | 0 | |a Interpersonal conflict. |
650 | # | 0 | |a Conflict (Psychology) |
650 | # | 7 | |a BUSINESS & ECONOMICS |x Conflict Resolution & Mediation. |2 bisacsh |
650 | # | 7 | |a SOCIAL SCIENCE |x Violence in Society. |2 bisacsh |
650 | # | 7 | |a Conflict management. |2 local |
650 | # | 7 | |a Interpersonal conflict. |2 local |
650 | # | 7 | |a Conflict (Psychology) |2 local |
655 | # | 4 | |a Electronic books. |
776 | 0 | 8 | |a Scott, Gini Graham. |d New York : AMACOM, c2008 |i Print version: |t Disagreements, disputes, and all-out war. |w (OCoLC)123968477 |w (DLC) 2007017660 |z 0814480632 |z 9780814480632 |
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