Disagreements, disputes, and all-out war 3 simple steps for dealing with any kind of conflict /

Bibliographic Details
Main Author: Scott, Gini Graham.
Format: Electronic
Language:English
Published: New York : AMACOM, c2008.
Subjects:
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245 1 0 |a Disagreements, disputes, and all-out war  |b 3 simple steps for dealing with any kind of conflict /  |c Gini Graham Scott.  |h [electronic resource] : 
260 # # |a New York :  |b AMACOM,  |c c2008. 
300 # # |a 1 online resource (xiii, 226 p.) :  |b ill. 
504 # # |a Includes bibliographical references and index. 
505 0 # |a Managing conflict with the ERI model -- Dealing with the emotions -- Using your reason -- Working with your intuition -- Recognizing the reasons for a conflict -- Dealing with your own angers and fears -- Avoiding the responsibility trap -- Overcoming conflicts through better communication -- Understanding the different conflict styles -- Choosing the best conflict style -- Negotiating win-win solutions -- Learning to deal with difficult people -- Coming up with alternatives and solutions -- Turning your conflicts into creative opportunities. 
588 # # |a Description based on print version record. 
650 # 0 |a Conflict management. 
650 # 0 |a Interpersonal conflict. 
650 # 0 |a Conflict (Psychology) 
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650 # 7 |a SOCIAL SCIENCE  |x Violence in Society.  |2 bisacsh 
650 # 7 |a Conflict management.  |2 local 
650 # 7 |a Interpersonal conflict.  |2 local 
650 # 7 |a Conflict (Psychology)  |2 local 
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