Tourist customer service satisfaction an encounter approach /
Main Author: | |
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Other Authors: | , |
Format: | Electronic |
Language: | English |
Published: |
New York :
Routledge,
2010.
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Subjects: | |
Online Access: | View fulltext via EzAccess |
Physical Description: | ix, 193 p. Also available in print edition. |
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Format: | Mode of access: World Wide Web. |
Bibliography: | Includes bibliographical references (p. [168]-185) and index. |
ISBN: | 9780203852361 (e-book : PDF) |