Tourist customer service satisfaction an encounter approach /

Bibliographic Details
Main Author: Noe, Francis P., 1939-
Other Authors: Uysal, Muzaffer., Magnini, Vincent P.
Format: Electronic
Language:English
Published: New York : Routledge, 2010.
Subjects:
Online Access:View fulltext via EzAccess
Description
Physical Description:ix, 193 p.
Also available in print edition.
Format:Mode of access: World Wide Web.
Bibliography:Includes bibliographical references (p. [168]-185) and index.
ISBN:9780203852361 (e-book : PDF)