Leadership, feedback and the open communication gap
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| Format: | Electronic |
| Language: | English |
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New York :
Lawrence Erlbaum Associates,
c2008.
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| Online Access: | ebrary View fulltext via EzAccess ebrary |
Table of Contents:
- What is open communication, and why is it a dilemma?
- The open communication dilemma in one-to-one communication
- Performance feedback and its effects
- Feedback provider and recipient characteristics
- Manager as feedback recipient : upward communication
- Solutions to the open communication dilemma : deciding when and how to give negative feedback
- Leadership and non-verbal communication
- The open communication dilemma in organizational information sharing
- Creating an environment of open communication
- The mushroom theory of leadership
- Solutions to the open communication dilemma : deciding when and how to share organizational information
- Putting it all together.