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Making IT lean applying lean practices to the work of IT /

Bibliographic Details
Main Author: Williams, Howard.
Other Authors: Duray, Rebecca.
Format: Electronic
Language:English
Published: Boca Raton, Fla. : CRC Press, 2013.
Subjects:
Software engineering > Management.
Information technology > Management.
Electronic data processing departments > Management.
Computer software > Development > Cost control.
Lean manufacturing.
Electronic books.
Online Access:Distributed by publisher. Purchase or institutional license may be required for access.
Table of Contents:
  • 1. Introduction
  • 2. The work of IT
  • 3. The OM perspective
  • 4. The lean improvement model
  • 5. Lean problem solving : identifying and understanding problems
  • 6. Lean problem-solving : identifying and managing solutions
  • 7. Lean IT service management
  • 8. Implementing and sustaining lean IT improvements
  • 9. Looking at lean IT.

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