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LEADER |
01706nam a2200349Ia 4500 |
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FlBoTFG |
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20121226160756.0 |
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121226s2013 fluad sb 001 0 eng d |
020 |
# |
# |
|a 9781439876039 (e-book : PDF)
|
040 |
# |
# |
|a FlBoTFG
|c FlBoTFG
|
090 |
# |
# |
|a QA76.758
|b .W535 2013
|
092 |
# |
# |
|a 005.1068
|b W723
|
100 |
1 |
# |
|a Williams, Howard.
|
245 |
1 |
0 |
|a Making IT lean
|b applying lean practices to the work of IT /
|c Howard Williams, Rebecca Duray.
|h [electronic resource] :
|
260 |
# |
# |
|a Boca Raton, Fla. :
|b CRC Press,
|c 2013.
|
300 |
# |
# |
|a x, 222 p. :
|b ill.
|
504 |
# |
# |
|a Includes bibliographical references and index.
|
505 |
0 |
# |
|a 1. Introduction -- 2. The work of IT -- 3. The OM perspective -- 4. The lean improvement model -- 5. Lean problem solving : identifying and understanding problems -- 6. Lean problem-solving : identifying and managing solutions -- 7. Lean IT service management -- 8. Implementing and sustaining lean IT improvements -- 9. Looking at lean IT.
|
530 |
# |
# |
|a Also available in print edition.
|
538 |
# |
# |
|a Mode of access: World Wide Web.
|
650 |
# |
0 |
|a Software engineering
|x Management.
|
650 |
# |
0 |
|a Information technology
|x Management.
|
650 |
# |
0 |
|a Electronic data processing departments
|x Management.
|
650 |
# |
0 |
|a Computer software
|x Development
|x Cost control.
|
650 |
# |
0 |
|a Lean manufacturing.
|
655 |
# |
7 |
|a Electronic books.
|2 lcsh
|
700 |
1 |
# |
|a Duray, Rebecca.
|
776 |
1 |
# |
|z 9781439876022 (pbk.)
|
856 |
4 |
0 |
|q application/PDF
|u https://ezaccess.library.uitm.edu.my/login?url=http://marc.crcnetbase.com/isbn/9781439876039
|z Distributed by publisher. Purchase or institutional license may be required for access.
|