Empowerment: HR Strategies for Service Excellence
Main Author: | |
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Format: | Electronic |
Published: |
Oxford ; Boston
Butterworth/Heinemann
2001
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Subjects: | |
Online Access: | View fulltext via EzAccess |
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020 | # | # | |a 9780750652445 (eBook) |
100 | 1 | # | |a Conrad Lashley |
245 | 1 | # | |a Empowerment: HR Strategies for Service Excellence |c Lashley Conrad |h [electronic resource] |
260 | # | # | |a Oxford ; Boston |b Butterworth/Heinemann |c 2001 |
300 | # | # | |a 1 online resource |
650 | # | 0 | |a Service industries |
856 | 4 | 0 | |u https://ezaccess.library.uitm.edu.my/login?url=http://www.sciencedirect.com/science/book/9780750652445 |z View fulltext via EzAccess |