Conrad Lashley. (2001). Empowerment: HR Strategies for Service Excellence. Oxford ; Boston: Butterworth/Heinemann.
Chicago Style CitationConrad Lashley. Empowerment: HR Strategies for Service Excellence. Oxford ; Boston: Butterworth/Heinemann, 2001.
MLA CitationConrad Lashley. Empowerment: HR Strategies for Service Excellence. Oxford ; Boston: Butterworth/Heinemann, 2001.
Warning: These citations may not always be 100% accurate.