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| LEADER |
00904pam a2200253 a 4500 |
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32689 |
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Uk |
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20120224115228.0 |
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051116s2006 enka b 000 0 eng |
| 020 |
|
# |
|a 9780750663632 (pbk.) :
|c No price
|
| 020 |
|
# |
|a 0750663634 (pbk.) :
|c No price
|
| 040 |
|
# |
|a StDuBDS
|b eng
|c StDuBDS
|d Uk
|
| 042 |
|
# |
|a ukblsr
|
| 082 |
|
0 |
|a 658.812
|2 23
|
| 100 |
|
1 |
|a Kamin, Maxine.
|
| 245 |
|
1 |
|a Customer service training /
|c Maxine Kamin.
|
| 260 |
|
# |
|a Oxford :
|b Pergamon Flexible Learning,
|c 2006.
|
| 300 |
|
# |
|a xv, 204 p. :
|b ill. ;
|c 30 cm. +
|e 1 CD-ROM (4 3/4 in.).
|
| 490 |
|
0 |
|a Trainer's workshop series
|
| 500 |
|
# |
|a Formerly CIP.
|5 Uk
|
| 504 |
|
# |
|a Includes bibliographical references.
|
| 650 |
|
# |
|a Customer services.
|
| 650 |
|
# |
|a Employees
|x Training of.
|
| 856 |
4 |
0 |
|u https://ezaccess.library.uitm.edu.my/login?url=http://www.sciencedirect.com/science/book/9780750663632
|z View fulltext via EzAccess
|