Customer service training /
| Main Author: | |
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| Format: | Book |
| Published: |
Oxford :
Pergamon Flexible Learning,
2006.
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| Series: | Trainer's workshop series
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| Subjects: | |
| Online Access: | View fulltext via EzAccess |
| Item Description: | Formerly CIP. |
|---|---|
| Physical Description: | xv, 204 p. : ill. ; 30 cm. + 1 CD-ROM (4 3/4 in.). |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9780750663632 (pbk.) : 0750663634 (pbk.) : |