Trust and technology in B2B e-commerce practices and strategies for assurance /

"This book focuses on various trust issues that emerge from deployment of various e-commerce technologies in inter-organizational relationships, including security, privacy, authentication, non-repudiation, quality of web interface, system performance and infrastructure, environmental factors&q...

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Bibliographic Details
Main Author: Muneesh Kumar.
Corporate Author: IGI Global.
Other Authors: Sareen, Mamta, 1968-
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2012.
Subjects:
Online Access:View fulltext via EzAccess
Table of Contents:
  • 1. Introduction
  • 2. Theoretical foundations and literature review
  • 3. Trust theories and models of E-commerce
  • 4. Trust and technology model
  • 5. Research design
  • 6. Trust related technology practices
  • 7. Technology related trust issues
  • 8. Technology related policies
  • 9. Trust and Web interface
  • 10. Environment related issues
  • 11. Trust and technology: case studies
  • 12. Summary of findings and conclusions
  • 13. Towards a rational technology approach: considerations for building trust in B2B E-commerce.