Trust and technology in B2B e-commerce practices and strategies for assurance /
"This book focuses on various trust issues that emerge from deployment of various e-commerce technologies in inter-organizational relationships, including security, privacy, authentication, non-repudiation, quality of web interface, system performance and infrastructure, environmental factors&q...
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Format: | Electronic |
Language: | English |
Published: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2012.
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Online Access: | View fulltext via EzAccess |
Table of Contents:
- 1. Introduction
- 2. Theoretical foundations and literature review
- 3. Trust theories and models of E-commerce
- 4. Trust and technology model
- 5. Research design
- 6. Trust related technology practices
- 7. Technology related trust issues
- 8. Technology related policies
- 9. Trust and Web interface
- 10. Environment related issues
- 11. Trust and technology: case studies
- 12. Summary of findings and conclusions
- 13. Towards a rational technology approach: considerations for building trust in B2B E-commerce.