Redesigning human systems

"This book assists those interested in and responsible for the management of major change within organizations, and provides the theories and values that should be adhered to in order to achieve that change successfully and effectively"--Provided by publisher.

Bibliographic Details
Main Author: Mumford, Enid.
Corporate Author: IGI Global.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2003.
Subjects:
Online Access:View fulltext via EzAccess
Table of Contents:
  • 1. The problems of managing change
  • 2. Socio-technical design : its early history
  • 3. Participation in practice
  • 4. Analysing problem situations : the dock workers of Liverpool
  • 5. Work design in the coal industry
  • 6. Considering structure : different organizational solutions in automobiles
  • 7. New problems in banking
  • 8. Involving employees in design : Rolls Royce
  • 9. Designing an expert system
  • 10. Senior management, decision-making and design
  • 11. Company-wide participation in air products
  • 12. Quality and environmental issues in Shell International
  • 13. Designing for problem prevention
  • 14. Designing for an uncertain future.