Proliferation of the Internet economy e-commerce for global adoption, resistance, and cultural evolution /
"This book specifically develops theories to understand service quality and quality management practice of EC which is completely a new and innovative effort to formulate perceptions of global consumers"--Provided by publisher.
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Other Authors: | |
Format: | Electronic |
Language: | English |
Published: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2009.
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Subjects: | |
Online Access: | View fulltext via EzAccess |
Summary: | "This book specifically develops theories to understand service quality and quality management practice of EC which is completely a new and innovative effort to formulate perceptions of global consumers"--Provided by publisher. |
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Physical Description: | electronic texts (xviii, 299 p. : ill.) : digital files. Also available in print. |
Format: | Mode of access: World Wide Web. |
Bibliography: | Includes bibliographical references and index. |
ISBN: | 9781605664132 (ebook) 1605664138 (ebook) |
Access: | Restricted to subscribers or individual electronic text purchasers. |