Organizational cognition and learning building systems for the learning organization /

"This book presents a theory of learning based on a model of organizational memory, explaining organizational processes and dynamics through which organizational memory is built and updated. It provides a methodology and tools to elicit and map organizational memory contents, examples of applic...

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Bibliographic Details
Main Author: Iandoli, Luca, 1972-
Corporate Author: IGI Global.
Other Authors: Zollo, Giuseppe.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2007.
Subjects:
Online Access:View fulltext via EzAccess
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024 7 # |a 10.4018/978-1-59904-313-5  |2 doi 
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100 1 # |a Iandoli, Luca,  |d 1972- 
245 1 0 |a Organizational cognition and learning  |b building systems for the learning organization /  |c Luca Iandoli, Giuseppe Zollo.  |h [electronic resource] : 
260 # # |a Hershey, Pa. :  |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),  |c c2007. 
300 # # |a electronic texts (xxxv, 324 p. : ill.) :  |b digital files. 
504 # # |a Includes bibliographical references and index. 
505 0 # |a Section I: Organizational Learning -- 1. Managing Knowledge in the Cognitive Organization -- 2. Complexity as a Resource -- 3. Organizational Action: Persistence and Change -- 4. Collective Memory -- 5. The Paradox of Learning -- 
505 0 # |a Section II: The Emergence of Organizational Learning -- 6. The Construction of Shared World -- 7. Constructing Explanations -- 8. Constructing Grey Knowledge -- 9. The Emergence of Organizational Learning -- 
505 0 # |a Section III: Methods and Tools for the Learning Organization -- 10. Eliciting Organizational Discourse -- 11. Mapping Discourses -- 12. Modeling Discourses -- 13. Modeling Verbal Judgements -- 14. Modeling Rules -- 15. The Management of Grey Knowledge Through Causal Maps: A Field Example -- 
505 0 # |a Section IV: Implications and Perspectives -- 16. Organizational Observers as Agents of Change -- 17. Managing in the Learning Organization -- 18. Perspectives for Organizational Inquiry -- 
505 0 # |a Appendix A. The Construction of Verbal Models: Modeling Customer Satisfaction -- Appendix B. Organizational Learning and Social Computation -- About the Authors -- Index. 
506 # # |a Restricted to subscribers or individual electronic text purchasers. 
520 3 # |a "This book presents a theory of learning based on a model of organizational memory, explaining organizational processes and dynamics through which organizational memory is built and updated. It provides a methodology and tools to elicit and map organizational memory contents, examples of applications, implications for practice, and a research agenda for the development of systems for learning organizations"--Provided by publisher. 
530 # # |a Also available in print. 
538 # # |a Mode of access: World Wide Web. 
588 # # |a Title from ebook home page (viewed on July 13, 2010). 
650 # 0 |a Organizational learning. 
650 # 0 |a Corporate culture. 
700 1 # |a Zollo, Giuseppe. 
710 2 # |a IGI Global. 
776 0 # |c (Original)  |w (DLC) 2006039750  |z 9781599043135  |z 1599043130 
856 4 0 |u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-313-5  |z View fulltext via EzAccess