The diversity training handbook a practical guide to understanding & changing attitudes /

• Main Author: Clements, Phillip Edward.
• Corporate Author: Gale Group.
• Other Authors: Jones, John, 1960-
• Format: Electronic
• Language: English
• Published: London, U.K. : Kogan Page, 2008.
• Edition: 3rd ed.
• Series: Gale virtual reference library
• Subjects: Diversity in the workplace.; Employees > Training of.; Attitude change.; Discrimination in employment.
• Online Access: Available for Universiti Teknologi MARA via Gale Virtual Reference Library. Click here to access

Provides guidelines for dealing with issues including stereotyping, prejudice, racism, sexism, ageism and disability and contains information and advice on appropriate techniques to help bring about attitudinal change.

Table of Contents:

• Approaching diversity
• Making the case for diversity
• Learning to learn about diversity
• A knowledge base for training diversity: some specific issues
• Designing diversity training
• Diversity training: challenges and issues
• Tactics for teaching and learning diversity
• Facilitating diversity training
• Evaluating and assessing diversity training
• Diversity training in action
• The management of black and minority ethnic staff: learning from good practice
• Useful models for diversity training.