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Knowledge and business process management

In today's competitive and global business environments, knowledge is recognised as one of the most important strategic assets for modern organisations. In the light of this, knowledge management (KM) continues to receive much attention both from the academic and business communities. With impr...

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Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Hlupic, Vlatka, 1965-
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2003.
Subjects:
Knowledge management.
Business > Data processing > Management.
Electronic commerce > Management.
Information resources management.
Management information systems.
Online Access:View fulltext via EzAccess
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020 # # |a 1591400740 (PDF) 
020 # # |a 9781591400745 (PDF) 
020 # # |z 1591400368 (cloth) 
020 # # |z 9781591400363 (cloth) 
024 7 # |a 10.4018/978-1-59140-036-3  |2 doi 
035 # # |a (CaBNVSL)gtp00541795 
035 # # |a (OCoLC)707610751 
040 # # |a CaBNVSL  |c CaBNVSL  |d CaBNVSL 
050 # 4 |a HD30.2  |b .K634 2003e 
082 0 4 |a 658.4/038  |2 21 
245 0 0 |a Knowledge and business process management  |c [edited by] Vlatka Hlupic.  |h [electronic resource] / 
260 # # |a Hershey, Pa. :  |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),  |c c2003. 
300 # # |a electronic texts (viii, 289 p. : ill.) :  |b digital files. 
504 # # |a Includes bibliographical references and index. 
505 0 # |a Section I: Research Issues in Knowledge and Business Process Management -- 1. Directions and Trends in Knowledge Management Research: Results from an Empirical Analysis of European Projects -- 2. Knowledge Economy: An Overview -- 3. Simulation Modelling: The Link Between Change Management Approaches -- 4. Intelligent Agents for Knowledge Management in E-Commerce: Opportunities and Challenges -- 5. Knowledge Management: Analysis and Some Consequences -- 
505 0 # |a Section II: Practical Aspects of Knowledge and Business Process Management -- 6. Knowledge Management in Action: The Experience of Infosys Technologies -- 7. The Learning Enactment of Process Knowledge: An Approach Anchored on Work Practices -- 8. Bridging the Gap from the General to the Specific by Linking Knowledge Management to Business Processes -- 9. Designing Organisational Memory in Knowledge-Intensive Companies: A Case Study -- 10. Opportunities for Data Mining and Customer Knowledge Management for Shopping Centres -- 
505 0 # |a Section III: People and Technology: Current Trends in Knowledge and Business Process Management -- 11. Managing Knowledge in a Collaborative Context: How May Intellectual Resources Be Harnessed Towards Joint Effect? -- 12. Technical Aspects of Knowledge Management: A Methodology for Commercial Knowledge Management Tool Selection -- 13. A Framework for Managing Knowledge in Requirements Identification: Bridging the Knowledge Gap Between Business and System Developers -- 14. The Impact of the Knowledge Economy on Leadership in Organisations -- 15. The Role of Teams in Business Process Change -- About the Authors -- Index. 
506 # # |a Restricted to subscribers or individual electronic text purchasers. 
520 3 # |a In today's competitive and global business environments, knowledge is recognised as one of the most important strategic assets for modern organisations. In the light of this, knowledge management (KM) continues to receive much attention both from the academic and business communities. With improvements in IT-based systems for handling knowledge, KM is becoming an essential theme of research into business success as well as a subject of new business initiatives. There is a growing emphasis on innovation through 'knowledge work' and 'knowledge workers' and on the leveraging of 'knowledge assets' (Swan et al., 1999). 
530 # # |a Also available in print. 
538 # # |a Mode of access: World Wide Web. 
588 # # |a Title from PDF t.p. (viewed on June 26, 2010). 
650 # 0 |a Knowledge management. 
650 # 0 |a Business  |x Data processing  |x Management. 
650 # 0 |a Electronic commerce  |x Management. 
650 # 0 |a Information resources management. 
650 # 0 |a Management information systems. 
700 1 # |a Hlupic, Vlatka,  |d 1965- 
710 2 # |a IGI Global. 
776 0 # |c (Original)  |w (DLC) 2002068780  |z 9781591400363  |z 1591400368 
856 4 0 |u https://ezaccess.library.uitm.edu.my/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59140-036-3  |z View fulltext via EzAccess 

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