Knowledge and business process management

• Corporate Author: IGI Global.
• Other Authors: Hlupic, Vlatka, 1965-
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2003.
• Subjects: Knowledge management.; Business > Data processing > Management.; Electronic commerce > Management.; Information resources management.; Management information systems.
• Online Access: View fulltext via EzAccess
• Physical Description: electronic texts (viii, 289 p. : ill.) : digital files.; Also available in print.
• Format: Mode of access: World Wide Web.
• Bibliography: Includes bibliographical references and index.
• ISBN: 1591400740 (PDF); 9781591400745 (PDF)
• Access: Restricted to subscribers or individual electronic text purchasers.

In today's competitive and global business environments, knowledge is recognised as one of the most important strategic assets for modern organisations. In the light of this, knowledge management (KM) continues to receive much attention both from the academic and business communities. With improvements in IT-based systems for handling knowledge, KM is becoming an essential theme of research into business success as well as a subject of new business initiatives. There is a growing emphasis on innovation through 'knowledge work' and 'knowledge workers' and on the leveraging of 'knowledge assets' (Swan et al., 1999).