Information and communication technology for competitive intelligence

• Corporate Author: IGI Global.
• Other Authors: Vriens, Dirk Japp, 1963-
• Format: Electronic
• Language: English
• Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2004.
• Subjects: Business intelligence.; Information storage and retrieval systems > Management.; Information resources management > Data processing.; Communication in management > Data processing.
• Online Access: View fulltext via EzAccess
• Physical Description: electronic texts (x, 305 p. : ill.) : digital files.; Also available in print.
• Format: Mode of access: World Wide Web.
• Bibliography: Includes bibliographical references and index.
• ISBN: 9781591401438 (ebook); 1591401437 (ebook)
• Access: Restricted to subscribers or individual electronic text purchasers.

Competitive intelligence (CI) is about gathering and analyzing environmental information for strategic purposes. To gather and analyze this information, information and communication technology (ICT) is an invaluable tool. Examples are: the Internet, data warehouses or specific applications for competitive intelligence. However, the uncritical implementation of these tools may lead to an 'information overload' or to 'environmental myopia.' To select the right ICT tools for CI, an organization needs to understand the role of ICT in the CI-process. This book addresses this need. It sets out to assess the role and possibilities of ICT in the intelligence activities from different perspectives.