Cases on the human side of information technology

The growth of modern information technology has created a challenge in the organizational and managerial areas of IT. While technological advances often make tasks easier, the human side of a task is still affected. Cases on the Human Side of Information Technology provides many real-life examples o...

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Bibliographic Details
Corporate Author: IGI Global.
Other Authors: Khosrowpour, Mehdi, 1951-
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Ave., Hershey, PA, 17033, USA), 2006.
Series:Cases on information technology series,
Subjects:
Online Access:View fulltext via EzAccess
Table of Contents:
  • Chapter I. Enterprise System Development in Higher Education / Bongsug Chae, Marshall Scott Poole
  • Chapter II. Laurier IT Priorities / Ron Craig
  • Chapter III. End-User System Development: Lessons from a Case Study of IT Usage in an Engineering Organization / Murray E. Jennex
  • Chapter IV. Reorganizing Information Technology Services in an Academic Environment / Marcy Kittner, Craig Van Slyke
  • Chapter V. The Rise and Fall of a Dot-Com: Lessons Learned from LivingCo / Judy E. Scott
  • Chapter VI. Information Management in Higher Education Administration: A Slow Drive on the Information Superhighway / Gunapala Edirisooriya
  • Chapter VII. The QUIPUDATA Case: Implementing a Quality Initiative in an IT Organization / Martin Santana-Ormeno
  • Chapter VIII. Social Impacts of Computer-Mediated Communication on Strategic Change Processes / Dubravka Cecez-Kecmanovic, Andy Busuttil
  • Chapter IX. How to Successfully Manage an IT Department Under Turbulent Conditions: A Case Study / A. C. Leonard
  • Chapter X. Risks and Rewards: Good Citizenship and Technologically Proficient Faculty / Scott R. Sechrist, Dorothy E. Finnegan
  • Chapter XI. Student Laptop Ownership Requirement and Centralization of Information Technology Services at a Large Public University / Gregory B. Newby
  • Chapter XII. Toy or Useful Technology? Diffusing Telemedicine in Three Boston Hospitals / Huseyin Tanriverdi, C. Suzanne Iacono.
  • Chapter XIII. Humanware Issues in a Government Management Information Systems Implementation / Susan K. Lippert
  • Chapter XIV. The Institutionalisation of User Participation for Systems Development in Telecom Eireann / Tom Butler, Brian Fitzgerald
  • Chapter XV. Enabling Electronic Medicine at KiwiCare: The Case of Video Conferencing Adoption for Psychiatry in New Zealand / Nabeel Al Qirim
  • Chapter XVI. Building a Paperless Service: Making the Internship Connection / Theresa M. Vitolo, Aaron J. Sparks
  • Chapter XVII. Turning E-Commerce Theory into Action in Ireland: Taming the Celtic Tiger / Ira Yermish, Dale A. Bondanza
  • Chapter XVIII. Problems, Their Causes and Effects in the Use of Information Systems: A Case of a Scientific Library / Katariina Jalonen, Mika Kirveennummi, Vesa Torvinen
  • Chapter XIX. Reality vs. Plan: How Organizational E-Commerce Strategies Evolved / David Gordon, James E. Skibo
  • Chapter XX. Setting Up to Fail: The Case of Midwest MBA / Andrew Urbaczewski, Jo Ellen Moore
  • Chapter XXI. Inca Foods: Reaching New Customers Worldwide / J. Martin Santana, Jaime Serida, Antonio Diaz
  • Chapter XXII. End-User Computing at BRECI: The Ordeals of a One-Person IS Department / Kathleen Moffitt
  • Chapter XXIII. Analyzing the Evolution of End User Information Technology Performance: A Longitudinal Study of a County Budget Office / John Sacco, Darrene Hackler.
  • Chapter XXIV. The Training Challenge: Installing a POS for Improved Reporting and Customer Satisfaction / Janette Moody, David Jordan
  • Chapter XXV. An Expectation of Privacy: When Does an Employer Have the Right to Monitor Employee E-Mail Messages? / Andrew Urbaczewski, Juho Rikala
  • Chapter XXVI.A Three-Tiered Approach to Global E-Commerce: Experiences of Nu Skin International / David Paper, Ken Tingey.