Case studies in knowledge management
Case Studies in Knowledge Management provides case-based lessons learned from several examples of actual applications of knowledge management in a variety of organizational and global settings. A variety of KM issues are explored, including issues associated with building a KMS, organizational cultu...
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| Format: | Electronic |
| Language: | English |
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Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
2005.
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| Series: | Cases on information technology series.
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| Subjects: | |
| Online Access: | View fulltext via EzAccess |
Table of Contents:
- Section I: Knowledge Management in Support of Organizational Learning: Chapter I. Learning from Simple Systems: The Case of JPL 101 / Lynne P. Cooper ... [et al.]
- Chapter II. A Knowledge Management Case Study in Developing, Documenting, and Distributed Learning / Brigette McGregor-MacDonald.
- Section II: Knowledge Management in Support of Retaining Organizational Knowledge: Chapter III. A Case Study on Assessing the Readiness of Professional Services Company to Build an Organizational Memory Information System / Hani Abel-Aziz, Khaled Wahba
- Chapter IV. Rebuilding Core Competencies When a Company Splits: A Case Study of Assessing and Rebuilding Expertise / Gail Corbitt.
- Section III: Knowledge Management Strategy: Chapter V.Exploring the Impacts of Knowledge (Re)Use and Organizational Memory on the Effectiveness of Strategic Decisions: A Longitudinal Case Study / Afsoun Hatami, Robert D. Galliers
- Chapter VI. Governance of Strategies to Manage Organizational Knowledge: A Mechanism to Oversee Knowledge Needs / Suzanne Zyngier, Frada Burstein, Judy McKay
- Chapter VII. Challenges in Developing a Knowledge Management Strategy for the Air Force Material Command / Summer E. Bartczak, Ellen C. England.
- Section IV: Knowledge Management in Support of Projects: Chapter VIII. Knowledge Management in a Project Climate / Elayne Coakes, Anton Bradburn, Cathy Blake
- Chapter IX.Where Knowledge Management Resides within Project Management / Jill Owen, Frada Burstein.
- Section V: Knowledge Management is Support of Knowledge Transfer: Chapter X. Organizational Knowledge Sharing Based on the ERP Implementation of Yongxin Paper Co., Ltd. / Zhang Li, Tian Yezhuang, Li Ping
- Chapter XI. Supporting Research and Development Processes Using Knowledge Management Methods / Thomas Han, Bernhard Schmiedinger, Elisabeth Stephan
- Chapter XII. Know-CoM: Decentralized Knowledge Management Systems for CooperatingDie- and Mold-Making SMEs / Florian Bayer ... [et al.].
- Section VI: Issues in Knowledge Management: Chapter XIII. Reserve Bank of New Zealand: Journey Toward Knowledge Management / Yogesh Anand, David J. Pauleen, Sally Dexter
- Chapter XIV. A Comparative Case Study of Knowledge Resource Utilization to Model Organizational Learning / Colin White, David Croasdell
- Chapter XV. Implementing Knowledge-Enabled CRM Strategy in a Large Company: A Case Study from a Developing Country / Minwir Al-Shammari
- Chapter XVI. Why Knowledge Management Fails: Lessons from a Case Study / Ivy Chan, Patrick Y.K. Chau
- Chapter XVII. Infosys Technologies, Limited / Nikhil Mehta, Anju Mehta
- Chapter XVIII. Keeping the Flame Alive: Sustaining a Successful Knowledge Management Program / Eliot Rich, Peter Duchessi.
- Section VII: Knowledge Management Outcomes: Chapter XIX. Knowledge Management for Healthcare: Using Information and Communication Technologies for Decision Making / A.N. Dwivedi, Rajeev K. Bali, R.N.G. Naguib
- Chapter XX. Productivity Impacts from Using Knowledge / Murray E. Jennex.