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Business process improvement through e-collaboration knowledge sharing through the use of virtual groups /

"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.

Bibliographic Details
Main Author: Kock, Ned F., 1964-
Corporate Author: IGI Global.
Format: Electronic
Language:English
Published: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2005.
Subjects:
Reengineering (Management)
Virtual work teams.
Knowledge management.
Organizational learning.
Online Access:View fulltext via EzAccess
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020 # # |z 9781591403579 (hardcover) 
020 # # |z 1591403588 (soft cover) 
020 # # |z 9781591403586 (soft cover) 
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082 0 4 |a 658.4/022  |2 22 
100 1 # |a Kock, Ned F.,  |d 1964- 
245 1 0 |a Business process improvement through e-collaboration  |b knowledge sharing through the use of virtual groups /  |c Ned Kock.  |h [electronic resource] : 
260 # # |a Hershey, Pa. :  |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),  |c c2005. 
300 # # |a electronic texts (xvii, 283 p. : ill.) :  |b digital files. 
504 # # |a Includes bibliographical references and index. 
505 0 # |a 1. Introduction -- 2. Some History -- 3. What is a Business Process? -- 4. Data, Information and Knowledge -- 5. Business Process Improvement and Knowledge Sharing -- 6. The Effects of E-Collaboration Technologies on Groups -- 7. The E-Collaboration Paradox -- 8. Successful Business Process Improvement through E-Collaboration -- 9. Some Realistic Recommendations for Organizations -- 10. Using MetaProi to Improve Business Processes -- 11. A Close Look at Twelve Business Process Improvement Groups -- Appendix: Statistics for Those Who Hate Statistics -- References -- Glossary -- About the Author -- Index. 
506 # # |a Restricted to subscribers or individual electronic text purchasers. 
520 3 # |a "This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher. 
530 # # |a Also available in print. 
538 # # |a Mode of access: World Wide Web. 
588 # # |a Title from PDF t.p. (viewed on May 25, 2010). 
650 # 0 |a Reengineering (Management) 
650 # 0 |a Virtual work teams. 
650 # 0 |a Knowledge management. 
650 # 0 |a Organizational learning. 
710 2 # |a IGI Global. 
776 0 # |c (Original)  |w (DLC) 2005004520  |z 9781591403579  |z 159140357X 
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